Yeah, no. I’m not an ABSA client myself, but the company I work for does a bit of business with them and let me tell you - this branch is poor. There are never enough tellers on duty, the service is really bad, the branch itself needs to be updated and there just isn’t any management available to sort things out.
What really got to me was the fact that I drew money from the ATM here and then had to change it from 200s into 50s - and they charged me for every R100 that gets changed!! I have NEVER seen a bank do that. Had to pay a damn fee to change from one set of notes to another even though I’m pretty sure that’s not quite legal - banks are required to change cash for you, no matter what bank it is. Or maybe I’m wrong here. Who knows.
Still, I won’t go back here if I don’t absolutely have to. Truly disappointed.
My last visit to ABSA was at this branch and made me decide to switch to another bank. Go to any other branch if you can.
Very friendly, and efficient staff
Not the biggest but convenient
They are so slow. And the customer service is not up to standard. It looks like the branch manager does not care. Very bad !!!!!!
I just got my debit card from this branch. Two days later on trying to use contactless transactions the card does not work with this feature although it is a tap pay card on inquiring why it does not work I was told to go back to the branch with my ID yus I was there 3 days ago with my ID when you gave me the card