Tried many bike shops around town and this is the one I like to come back to. ZCB has a large, broad inventory and a staff that reflects all the different tastes and aspects of cycling. They have outfitted my roommates and me with the best possible gear and I will gladly keep coming back.
Nice bike shop, easy to find off freeway, good selection and good amount of accessories
I bought a Cannondale mountain bike for my son. The bike was nice, the service not so much, they did not offer any water bottle cage or water bottle. That bothers me because the shop down the road gave us free ones just for stopping in. I have brought the bike in twice now to get the shift cable adjusted. (Free for on year) Not even sure it was looked at the first visit. I just left again, this time I watched them adjust the cable. The man was in such a hurry he didn't even clean the chain! On my way out the guy told me the tires need air. Really? If I paid would they fill it up for me? That was my last trip in that bike shop! I will pay PEDAL down the road to adjust it. Picture is 15 min into the first ride after the tune up. What a joke.
I want to say how great my most recent experience was here.
It was great customer service and very fair price for the labor.
The gentleman Who helped me was extremely polite, knowledgeable, thorough and did a great job with helping me.
Thanks so much!
I really liked walking around the shop talking bikes with the guys here. They have a straight forward and honest crew here, i would suggest this place to anyone of my friends looking for a new bike.
Unimpressed by the general lack of knowledge and the seemingly intentional spewing of misinformation. 600tpi tires? Being in the drops means you don't have to use your core? Get outta here with that. Educate your customers don't make take advantage of the fact that not all customers know everything about bikes.
Both my wife and I purchased bikes here after looking at "many" different locations. Even the internet.
The sales staff was helpful, attentive, and willing to spend a large amount of time with us. My wife didn't decide on bike til her second visit. She hadn't been on a bike for years so wasn't very comfortable deciding what would be best for her.
We are both in our sixties and the young staff was very patient with us.
Both my wife and I retired from a service company that required very high standards. Therefore, we have high expectations with those establishments we do business with.
I would highly recommend them to anyone looking for a bike.
I really liked walking around the shop talking bikes with the guys here. I didn't get any weird looks from them like i did in other shops around the area when i told them how much money i could afford to spend. I would suggest this place to anyone of my friends looking for a new bike.
Have had excellent experiences with Zoo City Cycle. Staff is very committed to customer service. They go above and beyond. I always recommend them to friends and family.
The employees were personable and fun. Very helpful and patient while I was trying to decide which bike I wanted. Owner was friendly as well.