Wise (formerly TransferWise)

Location :

30 W 26th St 6th Floor, New York, NY 10010, USA
Added by Jopie, at 26 August 2021

Add email
Add business description
Add Social Media
Add Products and Services

• Stewart Crank

  04 April 2022

  Seems pretty decent so far, I've been using them for a few months without any problems. I'm just wondering if you guys can send out voided cheques overseas? Be really useful to send onto clients in the US who prefer to pay in dollars.
  
  Thanks,
  Stewart

  response / report this review
• Jim West

  24 February 2022

  Worst bank / customer service , ever.
  
  Sent a small wire two weeks ago. Very small but the last transaction on a much larger financing.
  
  We only get generic responses by email.
  
  After two hours of being on hold, they said "email us, we are too busy to worry about it."
  
  I hope they have time to respond to the banking commission.
  
  There physical address is wrong on Google, of course, like everything else.

  response / report this review
• JJ Reichmann

  24 November 2021

  Do not use this company! I beg you.
  
  The rudeness and horrible service, in all ways, is completely unacceptable.
  
  I made a transfer for a lot of money (for my standards) to their account on Friday and it was sent on that day. A domestic transfer.
  
  Monday morning I got notified my account was deactivated. Shortly after I got an email saying I needed to log in so I can enter my bank info to have the money returned to me. Only one issue, I couldn't log in as it was deactivated.
  
  I called, the lady on the other end said she would put in the request and I will have the money within 1-2 days. Just in case, I emailed them again with my banking info and said I need this money back.
  
  Tuesday, no money. Called again, told them it was extremely urgent, they said they see a request was made and they'll email me once the money is refunded. I said I needed it right away or I will miss out on opportunity of a life time and they hung up the phone.
  
  Wednesday, no Money. Called again, told them the same thing, the person from Tuesday hung up on me, and that I am going to miss out on a this opportunity and I have a partner, and a seller (the manufacturer of this unique product) who don't want to work with me (and I had a buyer potentially lined up). They said we understand, we made a case, and before I can respond they hung up.
  
  I called again right after, and the man said there isn't anything else he can do once the case is reviewed and the refund is made I can expect it back in 1-3 days. I said "can I give you my number to call me back when you hear something, or maybe their number, or email so I can reach out directly, I desperately need this returned to me." He responded he could not do anything else.
  
  I just called the seller and my partner and they are fuming. I beg you please do not use this scam/joke of a company. What a disappointment. They are not just holding my money but also my partners and the seller wants to walk. I will update as this story unfolds.

  response / report this review
• George Deutsch

  27 October 2021

  Do not use this Company
  I did an International transfer which the Recipient claims not to have received.
  Now Wise tells me the recipient must give them copies of their Bank Statement for them to verify.
  How can I make another company give copies of their Bank statement? BEWARE of this if you are sending money through them.
  Waiting over 2 months for a resolution.
  Bad $1,5000 USD experience.

  response / report this review
• Mobile Star

  02 September 2021

  Great company.
  100% recommended

  response / report this review