About
Location :
Added by Jopie, at 11 November 2016
Opening Hours
- Monday 9:00 AM – 8:00 PM
- Tuesday 9:00 AM – 8:00 PM
- Wednesday 9:00 AM – 8:00 PM
- Thursday 9:00 AM – 8:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 9:00 AM – 5:00 PM
- Sunday Closed
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12 Reviews
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23 November 2017
It took me time to write this review. Let's just say that I regretfully chose to purchase my vehicle here and even more regretfully about taking my vehicle here for servicing. One of the items for service was to rotate my tires and checked for tire tread. After getting my vehicle returned, there was a problem that the lug nuts were loose and that three of the tires were ready to blow because the belts within the tires were ready to break loose. Needless to say, I will never return here for my next vehicle for servicing and I'm left with a huge bill to payBUYER BEWARE!!!
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20 November 2017
Sales team are honest and sure to put a smile on your face. The owner is a great guy who donates to our local schools and helps fundraisers. Large selection of vehicles new and used to choose from. 👍
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01 November 2017
Very honest and transparent, the sales team and management are very understanding and do nt pressure anyone or anything of that sort
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08 October 2017
Thank you Robert for being so patient with us. That was the best car buying experience I've ever had.
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15 September 2017
Service my vehicle here and wont go anywhere else. I get a free inspection report everytime i go there, that tells me if i need any work done on my car. Everybody in the service dept is great to deal with. Very knowledgeable!
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30 August 2017
Great service. Great people . Super clean very impressed. Would highly recommend
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06 August 2017
Wonderful service helped us when in need thank u lots Lois and Art
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06 January 2017
The best selection of new and Used cars. Friendly staff
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18 December 2016
Worst dealership iv ever been to! We bought a 2012 Ford car from this dealership, and they told us if anything broke or we had any problems with it in the first month that they would fix it for us. Well before we even made the first payment on the car the battery went out, and they wouldn't replace it! Plus when we went to take the car on a test drive before we even said we wanted They had to jump start it, I asked if the battery was bad and the car sells man (Dave Salla, basicly useless) said that it was fine that they checked everything out on it before they put it out on their lot. But a couple of weeks later the battery completely went out. They lie about the cars, and they tell you what you want to hear. I would NEVER RECOMMEND THIS PLACE! Worst customer service I have ever had anywhere!
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18 November 2016
First of all, the two people who just so happened to put new positive 5 star reviews up here talking about how great the sales manager they named are employees at Warsaw Buick-GMCbut nice try. I've never seen such crookedness in my life! Those 2 were there when the manager they named in the new review followed me out the door trying to fight me in front of my 2 young kids. What was he mad about? Well, he was mad because he sold our traded in vehicle without the title (against the law) and somehow it's my fault and he threatened to sue us over this. I didn't know who held the title because the lienholder should have it since I still had a payment. They do this for a living and can't get it right? He got disrespectful and nasty with my wife and then both of us when we met at the dealership and he screamed at us to leave when I smacked the table and told him he's not going to talk to us like that. He claimed to be the GM, which he isn't, but we didn't know who it was so when we stopped to ask the receptionist for the GM's contact information he ran over and screamed at us like a lunatic about how we need to leavein front of my kids and 2 other customers standing up front. I got more professional treatment at Taco Bell afterwards. But then to top it off he ran up behind me as I walked out the door puffing his chest up at me and I told him you don't run up behind someone like that especially as I'm leaving and continue running your mouth like you want to fight. Seriously, this is who is running the show there? The business manager who has the same first name was the first to talk to us and we were like, "oh, so it was you getting nasty with my wife over the phone?" He says, "No, no, I'm not THAT one." So it was clear by the way he said it that he knows what a piece of work the sales manager is. Pathetic leadership, pathetic ethics, and a pathetic business. Just unbelievable! You can't make this stuff up Bottom line, DON'T GO HERE!! There are other good dealerships close by to choose from. I doubt I'll get my apology from Warsaw Buick-GMC so I know they aren't sorry and they won't be when they're disrespectful to you either.
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18 November 2016
I have always been treated with respect here, everyone is very friendly and courteous. I know that if I ever have an issue that I can contact my Sales Consultant and he will do his best to help me out. I purchased my car and two weeks-2 days later, I was hit on US 30. I contacted Felton and he worked with me on getting my car sent to their body shop to have it fixed. When I went to pick my car up, I was told to make sure that I brought the car back in a few months later so that they could buff it because of the solvents that come out of the new paint. When I picked my car up, there was an oil spot on the inside of the door and they cleaned it right off. I will always go back to this dealership, they are more like family than a business. I recommend to friends and family alike.
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18 November 2016
My husband and I bought a GMC Acadia Denali and a Ford Fusion from this dealership in Aug 2016. The saleswoman was wonderful. After purchasing the Denali it has been in the shop three times. The first time it was in the shop to replace the amp because it completely went out and they could have caught the second problem if they would have investigated the water marks indicating a leak. However, they didn't and the vehicle would no longer start about a week or so later to where it had to be towed to the dealership. After all that I received a phone call in November stating they couldn't get the title from the one vehicle we traded in but they already sold it. They needed us to call and get the title for them. My husband and I both work during the day and have two children so we were unable to make the phone call within 5 business days so today I received a phone call from the so called manager of the dealership. He was nasty, threatening, and in no way acted like a professional. I told him the title wasn't in my name and they needed to call my husband. He claimed they didn't have his number even though they do because my husband is one that took the Denali into the shop to be fixed. After the phone call we went into the dealership where they gave us the actual information to call and get the title for them. Then we asked to speak to a higher up due to the phone call I had with "the manager" not knowing it would be the guy from the phone call. "The manager" came in and things started to get heated right off the bat. He stood up and pounced on the desk towards my husband and told us to get the hell out of his showroom or he was calling the police. My husband and I got up asking for him to give us the higher ups number. He refused stating he was the higher up so I went to the receptionist for the name of the GM. "The manager" proceeded to come at us while we were talking to the receptionist. We then started to walk out the door and he followed by screaming at us even after we were outside. I would never ever buy a vehicle from them after this experience especially knowing they sell vehicles that they don't even have titles to.
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