My remote was not working
So I decided to stop by. The staff at the parts and service department were more than willing to help me out. Took the remote and opened it up, cleaned the contacts, put a new battery in.
I asked them how much.
They said, "Have a good day."
Tried to rip me off beyond belief. Everyone told me not to go there, but I decided to see if I could get a good deal. Unless you consider paying retail price for one of their vehicles and having them give u well below trade in value for your own, stay away!! Ed is a crook and I feel bad for those who have to deal with him. He doesn’t listen to the customer at all and is only interested in making the most he can in his commission check.
Always friendly, always professional
Very helpful and friendly atmosphere. Outstanding customer service. Highly recommend this Dealership.
Peter and his salesman are very good and always do their best to get what you are looking for. Their service department team, are also very helpful and knowledgeable technicians to repair your car.
5 STAR
Stay away from this dealer the service is subpar when picking up my new vehicle detailing was awful, was full of dust and steaks on the windows, there is a huge ding in the driver side door with what looks like nail polish two months after you leave your billed for registration and titling. I have bought many vehicles from dealers never have I not had this poor of an experience.
Friendly owner and employees, just not great inventory. New especially used Dodge vehicles.
Their customer service is SEVERELY lacking. I expressed interest in a vehicle that was to be delievered and did not receive a return phone call. Despite this I went in look at the car in person and was not helped and in fact a person who came in after me was helped first. When I contacted them after this (I was VERY serious about purchasing a particular vehicle) they half apologized for my inconvenience and said "there is nothing we can do about it" and then proceeded to attempt to price gouge. They do NOT care about the sale or they are person selling to, ONLY the bottom line money in their pocket. They are crooked and represent everything wrong in the world of dealerships. I'm a LOYAL Dodge/Jeep/Chrysler fan/customer and am ashamed to see the product name associated with such a bad dealership. I would not do business with them even though they have the ONLY car of the type I'm looking for anywhere near the capital district and north east. DO NOT BUY FROM THEM.
I love this place. The customer service is awesome. They were right there for me every time, over the years, when I needed anything. Their personal attention to detail was amazing. I will continue to patronize this business in the future.