This guy was nice and this girl was she helped me I love my new phone this is a memory I will always have
Recently I went into Verizon to upgrade my iPhone 7 Plus to the iPhone X. I sat down with Chase Schurga and he was so helpful. He explained to me the differences between the 8 and the X and really convinced me to get the X. He didn’t hide anything from me and even walked me through how to set up and get familiar with my new phone. A great man with a great personality. Keep up the great work Chase!
The gentleman that was working was nice but having correct hours on google would have been nice. They dont open til 10am but i was there at 9:30 am as google stated. Only gave 2 stars as the guy that was there would have taken me in had the computers been up otherwise would have been 1 star
Thank you so much Ben Wilcox!! He got me into an amazing phone and took the time to educate me on what fit best for what I was looking for. He showed amazing customer service and made sure I was completely satisfied with my new phone! I left completely confident that I made the right decision and if I needed an help he would assist in any way!
I worked with chase Schruga and he was excellent! I will recommend him to all my friends and family. Super personable and very funny! Laughs at every turn! Made the phone buying process very easy and extremely enjoyable. Cellular sales has one hell of an employee and hope they hold on to him for a long time!
I was extremely happy with my experience. The sales person was personable, knowledgeable and a pleasure to work with. He really made the experience one that I will tell my friends and family!
Came here to ask some questions, women working assured us that all charges wouldn't be on this months bill it would be on the following bill. Also was told a straight talk iphone we had would work on Verizon service. After talking to corporate Verizon we were told this isn't even a official "Verizon" storeits no different than going to Walmart to buy a Verizon phone. After being lied too. We were showed the minute corporate Verizon typed in the phones MEID number is came up as incompatible on Verizon service. When we got our bill we weren't understanding it. We then went to the store to ask for someone to help understand it, The man working simply said "it's right in front of you". This place by far has the worst customer service I've ever seen. I will be sure to spread the word. Also after making a call to the manager and him assuring us he'd call us back in the morning. He never returned our call.
I went in not knowing what was wrong with my phone. I ended up needing a new one Nick koopermann made this unexpected expense less stressful and very easy! He even went out of his way, took time out and drove to another store to pick up my new phone. Thank you so much! You made this unfortunate event a painless one. We will be back in the future!!!!
Horrible.worst customer service I've ever experienced!!! Wont be coming back here!
Nick was the best! Very helpful and friendly! Thank you
Great customer service very easy to work with got me off my old carrier and on a new Verizon phone in about an hour, will recommend this store to anyone looking for a phone
Go see Nick Koopmann. Quick and easy to deal with. He was able to explain everything clearly and in plain English! Thank you for being helpful and professional!
Lacey was amazing super helpful. She even lowered my payments! She helped with every question and problem I had!! I will be back with every question I have. If you ever need anything from Verizon in the aviation mall Lacey is your girl!! She is great for this office and I am sure to return because of her!!! Thanks Lacey!!! 💕