The staff and Vets are very friendly and helpful
I showed up at 7:35 and there were no vets available. My expectation is that office hours should reflect when pets can actually be seen. They also don't typically take walk-in appointments.
This clinic is terribly overpriced. My family and I had to relocate out of state, so when we tried to refill scripts for our dogs, they refused to work with us. They mandated that the scripts be picked up in person. We paid them nearly $700 for annual shots and six months worth of ComboGuard, and they wouldn't fax, email, or mail us a script so we could keep our dogs healthy. Nonsense. I do not recommend them on any level, and if I could give them a negative rating I most certainly would. Disgraceful.
You may pay more than at Banfield but you will get A LOT better service and care
Today was my first visit to this location with my cat Cuzette. The staff was very nice. Dr. Deckard was very knowledgeable and personable. The price quote was very high and that did take me aback a bit. My cat required several tests all at once so this is understandable but I wasn't expecting the amount I was looking at I was provided 2 quotes, one was higher- (but they did fix the invoice to reflect the difference). I might have to look into pet insurance going forward. I do understand you get what you pay for though :)
My dog had a visible tumor on his belly. They wanted to do a biopsy to make sure it wasn't cancerous. At first they said they could look at it there in the clinic. Then came back and said they needed to send it off, which cost $180 extra. They also said he HAD to have his teeth cleaned, which cost $350. The results came back and the surgery to remove the tumor was quoted at $900+.
I got a second opinion. The new vet couldn't believe they did a biopsy of the tumor before it was removed-since cutting the tumor open could have spread the "cancer". I ended up getting the surgery done with the new vet. It cost me $108-total. Absolutely ridiculous Plainfield Animal Clinic can operate this way. I've been going there for over 6 years. NEVER AGAIN.
We really enjoy taking our two large dogs here. They were so great!
These guys are great! There are less expensive vets, but none that take better care of you beloved pets.
I can't recommend this practice enough. Both Dr. Deckard, Dr. Koehlinger, and their staff are so friendly and I can tell that they care about my pets. I feel very comfortable raising any concerns or asking questions. They've done a great job explaining what is going on with my pet anytime one has been sick, and my pet gets better quickly with their treatment. I love that I can communicate with the office so easily online for refills, appointments, or questions. I feel that the quality of care here is top notch and I would not go anywhere else.
This is the best veterinary clinic ever! All of the vets are wonderful. They are willing to spend as much time as it takes to answer all of my questions and discuss possible solutions to any problems my dogs maybe having. I have had several dog emergencies, and they have always been able to get me in ASAP. They also offer boarding which gives me peace of mind knowing my pets are being well taken care of while I am away.