U-Haul Moving & Storage of Park Forest

Location :

2210 Western Ave, Park Forest, IL 60466, USA
Added by Jopie, at 24 June 2016

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• Jewel Sampson

  10 October 2017

  I did the online check in and when I arrived at Uhaul, the whole transaction went smoothly. Friendly,fast service and the storage facility was a secure site. It was also very clean.

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• Rabi Rose

  05 October 2017

  Expect to be in line for a long time. The service here is very slow. Also when I went there, the machines weren't working so they couldn't print out the contract. I needed the contract number in order to return tbe truck and it took forever to locate the number. The new employee who helped us with the actual truck was very nice though. He showed us how to lock and unlock the back and how to store the dolly when we returned the truck.

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• Brandon Robinson

  28 August 2017

  The staff was extremely friendly and helpful. If I ever needed to go to Uhaul consistently, I would love to have the same staff help me every time. Very chill and down to earth people.

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• Jacqueline Amaya

  24 August 2017

  Some shifts are really nice and helpful others not so much specially the hipster guy but whatever you get your service other are really respectful they do deserve the 5 starts the hipster didn't even took the sunglasses off while speaking to me inside

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• Theresa Block

  11 June 2017

  Sometimes they are good and others I don't like the staff. Some are cocky and others are really nice. So go when you can and just hope you get the good crew.

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• ADRIENNE Perez

  02 May 2017

  Was easy to get the moving truck needed

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• Erika

  29 March 2017

  Uhaul thank you for having our truck ready. Thank you for giving us our storage free for 30 days. We didn't need to keep our stuff in storage for the full 30 days so guess what? We NEVER paid a storage fee! The manager at the Uhaul in Park Forest, Il was amazing! Thanks Uhaul for helping us through this mildly stressful time in our family! We are happily moved into our new home!

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• Jacy Magee

  06 January 2017

  Stay away from the Uhaul brand packaging and mailing tape. You might as well use scotch tape since this tape is thinner. If you're able to accomplish getting the tape off the roll evenly you need several pieces to secure the box. And by the way, they will not refund your money even tho they are selling junk.

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• Djlahawk Hawkins

  25 October 2016

  They always have my 5x8' trailer ready.

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• Justin C

  01 July 2016

  STAY AWAY!!!! This place is a COMPLETE scam!!!! Here's what they don't tell you (in person, on the phone, OR in the contract): rentals are for 6 hour periods. So, guess what? If you show up the night before they close to get your rental and drop it off when they open, you've exceeded their 6 hour window. You don't know this until you're given a receipt that's double the amount they were supposed to charge you. And when you say anything, it's "ah.yeah, that's our policy." If you ask why you weren't told this, or why it wasn't written in the contract, "ah well the call center doesn't connect to the store, so.yeah." Are you f-ing kidding me? F this place. Completely unethical, total scam, and never coming back here, or any uhaul, ever again.
  
  Want to know how you lose a customer base, UHaul? One at a time. Great job.

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