About
Location :
Added by Jopie, at 14 September 2016
Opening Hours
- Monday 8:00 AM – 6:00 PM
- Tuesday 8:00 AM – 6:00 PM
- Wednesday 8:00 AM – 6:00 PM
- Thursday 8:00 AM – 6:00 PM
- Friday 8:00 AM – 6:00 PM
- Saturday 8:00 AM – 5:00 PM
- Sunday Closed
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10 Reviews
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22 August 2017
Absolutely hands down the best in the business. From working with Kendra in the front to Jim and David in training, my wife and I are absolutely hooked now and give our loyalty to Hatts for all five related matters moving forward and will utilize them in our adventures.
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19 August 2017
Just finished my open water certification. Jim was great. He took the time to make sure I understood all safety procedures and would have us repeat skills if we needed more time to grasp the concept. Open water dive was awesome!
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25 July 2017
Fantastic dive shop. One of the best in the state. We always get great fills, the guys and ladies that work there are extremely friendly and helpful.
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20 July 2017
Love the people at hatts always friendly. Have given great advice and have good prices. Local family owned is a bonus
My family has all gotten certified here and they are excellent. I get all my gear here and the prices are good. They even remember you when you come back. I love this place.
I just wish they had a new letter.response / report this review -
11 July 2017
Hatts' is a great dive shop. Have been going there for 25 years. Great service, friendly family run business. Strongly support them and highly recommend them to all my friends
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30 June 2017
Tl;dr: If you value your life, do your dive training elsewhere.
Having been a diving for about 1 year now I can confidentially say that the training my wife and I received at Hatt's was dangerously sub-par. Luckily we had good dive masters/instructors on subsequent dives that really "showed us the ropes". We had MJ as an instructor at Hatt's. Despite of her credentials, she is horrible.
Also there rental gear, which is used in the class, is borderline unserviceable. For example my BCD’s strap that holds the inflator and high pressure hose in place was broken. It seemed like an easy fix, but for every dive over the 4 weeks that the class took place, it was broken. Additionally all of the gear bags had broken clips so it was pretty easy for stuff to fall out of them when moving gear from one place to another. If it does, and you don't notice it falling out you have to pay for it. Now you have something else to worry about: taking an inventory of the gear every time you move it. This is not conducive to learning.
The gear that they sell you is very sub quality. The masks we purchased from the shop, are really $10-$12 quality that they make you pay $65. We replaced both of our masks from a better shop, that actually seal for the same $65. Don't pay their prices for snorkels either, $40 for a basic snorkel is ridiculous. We bought semi-dry for $10.
A very experienced diver, where I work, classified Hatt’s as “dive snobs”. While very experienced they look down on newbies with contempt. I would agree with this. When I went in to pick up my certification cards three people were working and there were no customers. There was no “congratulations” or “how can we serve you now” kind of things. They were definitely not interested in my future business. Gladly the feeling is mutual.
Find a quality dive shop, this one is not it.response / report this review -
02 June 2017
Jim is an awesome instructor. Best dive shop on the east coast.
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30 May 2017
Seriously the best place to train, buy gear or just answer questions. With zero training or knowledge, we signed up for open water classes with Jim S. No words can describe his patience, his gift of teaching or his pure love of the ocean. He takes as much time as you need to master skills to keep you safe. Three weeks later we were on our lake and ocean dives. Jim was with everyone each step of the way. The best part.a faith filled pep talk before panic set in. The words "I got you" will be forever part of my vocabulary. Buying gear? Josh, Kendra and Mike live to help, fit and educate..if something isn't right, they make it right! Thank u everyone for an amazing experience! Looking forward to our advanced/nitrox class!!
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29 December 2016
Best shop glad i found it their products are best quality fits well as they help to choose size their customer service excellent cant complain
Lucky to find them enjoying their products thanksresponse / report this review -
21 September 2016
My husband and I got certified here, very friendly people. They do not just push the most expensive scuba equipment on you! They want you to be comfortable with what you purchase.
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