Very good professional, helpful and friendly service.Freightsmith Transportation LLC
This place is full of dumbasses. They will lie and tell you they can fix stuff when they have no idea. They tried telling us we had the wrong parts when the found out they were putting them on wrong tried charging us 1000 just for labor for them trying to figure it out. Pulled off the lot the parts started falling off had to take it somewhere else to make sure they didn't screw up anything else. Almost didn't have it done in time for our vacation the whole reason we got an RV. I can't describe in words how much trouble we had with this place. I wouldn't recommend it to my worse enemy. We will never go back. This is 0 stars for me. I hope people check the comments before going in there because we didn't and we should have and a lot of people have the same issue's. Hope this saves people a lot of money, time and frustration.
Good cust. Srvc. Visible off hwy 380
They need more Autocar trucks support/knowledge. Best way to increase customer base for them is more Autocars! Focus more on Autocar Trucks. Stock more Autocar parts. Autocar technical support is always there for them and only a phone call away when they're techs don't know how to work on them.
Went in with a coolant leak expecting to be told it would be a day or two before they would look at it, like most shops. I was prepared for a hotel stay, but after a few hours I was back on the highway, and it was covered by the warranty.
These guys can make you happy sometimes and other times they can be the worst quacks ever. Depends on the day.
Extreme incompetence. 2 days for a bunk ac service, why? Because they serviced the auxiliary ac on the wrong truck. Had to send it back because it was like it had never been touched.. blowing hot air. Incidentally my other half had his truck serviced there (not the bunk ac) and discovered he had a whole new control panel in his sleeper for no reason. Then to top it all off, I let them know I'm coming to pick up my truck when I pass it going down the road. Just unbelievably awful service and customer service too.
None of their trucks come equiped with wifi, bummer.
I have a problem with the regen, they charged me 760$for one sensor (60$ for sensor and 700$ labor).after 300 miles i have the same thingthe only warranty they re offering is for the sensor which probably was good from the begin very disappointed
Good workjust took way longer than they said. Alsothey were supposed to get back to me with an estimate on more work asap and never did. This was after calling back twice and asking for said estimate on future work. Nothing personalthat's just what happened. I'm sure they do fine workjust gotta be a little better with the customer service. Details.
Do not go here if you want your truck fixed the right way. it will take them at least 3 weeks to start working on the truck and it wont be fixed. good luck if you have to go here
Usually fast and thorough. Their allignments are top-notch. Comfortable pet friendly waiting area. Limited weekend service-type coverage though. Took extra care to protect my interior during repairs