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Added by Jopie, at 29 April 2017
Opening Hours
- Monday 7:00 AM – 10:00 PM
- Tuesday 7:00 AM – 10:00 PM
- Wednesday 7:00 AM – 10:00 PM
- Thursday 7:00 AM – 10:00 PM
- Friday 7:00 AM – 10:00 PM
- Saturday 8:00 AM – 9:00 PM
- Sunday 10:00 AM – 8:00 PM
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13 Reviews
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27 December 2017
Toyota of Glendale is by far the best dealership I have ever been to. They made me feel welcomed and made my car buying experience a piece of cake. I recommend Kevin and Tony. They went out of their way to get me a 2018 Toyota Camry in the color that I wanted. Not only did they order me the car that I wanted, but they also provided me with a loaner until my car arrived. They immediately contacted me when my car was ready to be picked up. No questions asked. I will definitely be back when my lease ends to buy another car from them. Thank you Toyota of Glendale for your excellent customer service!!!!!
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03 December 2017
Thanks to Peter Atmajian great service! I am very satisfied with the help he has given me! Always we come back to him. Also thanks to his team. Also Eric Martinez he follow up by phone. Also thank you to Mario who had given me a ride back to Toyota of Glendale! Thanks to Gary the General Manager, which he has great people working for him! I will definitely come back to this dealer! -Armond Saroyan
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12 November 2017
When I arrived, they were backed up & very busy. However, they gave priority to those of us with appointments (advise making an appointment vs dropping in). My cell phone battery had died and JB (one of the service techs offered his own cell charger to charge my phone while I waited and they worked on my car. Also, the shuttle drivers were very polite and happy to take me to Porto's for a nice bite to eat and then pick me back up when my car was ready. Everyone was very friendly & helpful & I trust my car is now good to go until next service. I'll be back!
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27 October 2017
I removed two stars because Service manager Jimmy Cote was let go. He was one of the best service people who knew what he was doing. He treats you like his uncle and does good follow up and explanation. I was surprised by the new people I see. I was standing by my car and nobody seems to notice me for 10 minutes. Looks like this company just pluck people from anywhere and replaced experienced personnel.
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08 October 2017
I'm a Toyota owner since January, 2000. Since then I owned 5 different Models of Toyota. I do maintenance only with Toyota of Glendale. Last time I visit Toyota of Glendale on September 12, 2014. The representative of Toyota of Glendale Service Department was George Huerta. He was professional, courteous, and he had positive energy. I would definitely recommend George Huerta to my family and friends.
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29 September 2017
I can't speak highly enough of my WONDERFUL experience here at Toyota of Glendale. I came here with my mom to roll her out of her existing lease into a new lease and the experience was 5 star from start to finish. My sales person Angel was the kindest, most straightforward, helpful, patient and easy to work with sales person I've ever dealt with. He made us feel comfortable and reassured us that we would be given the best possible pricing and he delivered on that promise! My mom got a beautiful white 2017 Camry and couldn't be any happier with the process either. Usually car shopping is dreadful but Toyota of Glendale really left a positive impression on us. We also had the fortune of meeting and working with the Sales Manager, Tony. He was a terrific guy and went above and beyond to ensure that we left happy and with exactly what my mom wanted at the right price! Even the finance manager, Peter, was a delight to work with. I would recommend ANYONE of my family, friends, neighbors, coworkers or fellow yelpers to at least stop by, see Angel, meet Tony and let them prove to you how great they are! I am truly grateful and so is my mom. Thank you Toyota of Glendale!
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22 September 2017
Read all the fine print of your lease agreement, if you return the vehicle and do not purchase from them, they will charge you 350.00 to dispose your vehicle, also any minor wear and tear, will be charge no matter what. got a bill for 650.00 and the vehicle had a minor dent less than the size of a credit card. Basically at the end of the lease, buy your lease or lease another vehicle from them, so that they will waived the 350 disposition fee. No salesman explained that to me. , of course I believe there is nothing free, they will probably hide the fee somewhere into your new contract., but at lease you have the idea that you did not pay. They have a terrible bad practice of getting everything fast, to confuse you, be careful
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06 August 2017
Because of the warranty, you are required to use their service department for an oil change and maintenance. Otherwise I would definitely go somewhere else.
First off when you get there, you are required to make an appointment for another day, they won't even try to work it out. Now it's 2 days you have to take time off from work.
Next, we showed up on our appointment time, and it took 45 minutes for them to check the car into the shop. Then proceeded to inform me that it would take 3 hours to finish an oil change.
So we decided to take a shuttle they provide to the Glendale Galleria mall which is only 1 mile away. It took them an hour for the driver to get back and take us there. We were in the mall for about 2 hours and the said the car was done and where should the shuttle pick us up at. The same place they dropped us off at, of course. The driver got lost and picked us up an hour after they left the dealership. Again only 1 mile away.
Customer service should anticipate your needs and take care of everything before it becomes noticeable.
Their customer service is retroactive. Meaning the customer is not happy, and they try to fix it after it is already frustrating them. This is down to the register, which there is only one place to pay for something. The waiting area is almost as depressing as the DMV. Some people had been there for over 6 hours.
If you can, avoid falling into the trap of having to use the service department. Even if it means not buying from them.response / report this review -
02 June 2017
Stopped by on a cross country trip and had a great experience. There is always that feeling when you're taking your car for service out of town that you could possible get taken advantage of, to the contrary these folks had better pricing than I find at home. Too bad they aren't my local service provider!
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23 May 2017
Service department is great! Ask for Carlos. I can't say the same for the sales department. If I were rating them, I'd give them 2 starts. They were very pushy and weren't listening to what I was telling them and what I wanted. I had to go to Toyota of orange to get what I wanted. Service at Glendale is a different story. I had a great experience. Fast and very straight forward.
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11 May 2017
The salesmanship that I received from Kevin was that like no other! He really listened to me as a client and did his ultimate best to make me happy with my choice at Toyota. He was very knowledgeable with the vehicles and helped me chose a car best fit for me. He was very sweet and kind. I will definitely refer my friends and family to him any time they are in need of a new car! Thank you so much Kevin for your professionalism as well as helping me find exactly what I was looking for. I am in love with my car!!
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09 May 2017
It was about time for a new car, so I casually walked to Glendale Toyota from a friend's house to have a quick look at the new batch of cars. I was a little afraid that I'd have a salesman in my business, but the gentian who approached me was very courteous when i explained that I wasn't buying today. He dropped the hard sell and provided me with the info I desired. It was great. When I do buy my next car, it will be at Toyota of Glendale!
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06 May 2017
This Toyota dealership has some of the most courteous and professional sales reps I've ever dealt with. Mario in particular made us feel like our needs are the highest priority, and his teammates were happy to support the process. Thank you Freddy! Thank you Mario! Thank you everyone at Toyota for making our experience an awesome one.
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