On the high-end of expensive, if you know the brand and this is your kind of thing, you will love this storr
Good
High end jewelry store that specializes in expensive watches. Nice store if you are a fan of watches.
This is my second Rolex from the store. 3rd watch in 7 months. I will start here. When I bought my first one from there, I wont say any namesThe experience was ok-I have had much better and had much worse. My issue is when you spend that kind of money you would expect a thank you call, letter, or some type of follow up. I didn't get that the first time and even came back in a month later to use my coupon for 10% credit from the same sales associate. I went in last week 5/1 on a Wednesday to see Nathan and we went over some watches that were not in store, based on my budget etc He had it sent in immediately (2days) and I went and bought it that Friday! 5/3
2 days ago in the Mail I received a congrats from Nathan!!!!! This never happened and this is my 3rd Rolex. For that he has me as a customer for life. Well as long as I can afford them! Haha-He made up for my past experience. SN: Another associate there can maybe be a little more helpful on the phone instead of always saying "oh Ill have them call you back when you have a simple question. Thanks to Nathan there will be continued business and he is very knowledgeable.
BE WARNED!!! Do not buy anything from this Franchise! Their customer service is horrible to deal with! I received a women's Tag Heuer AquaRacer watch (value $1,700) as a gift from my work for sales achieved purchased from Tournaeu. I wanted to exchange it upgrading to a different Tag watch that was more my style and $1,100 more. Tournaeu treats any returns/ exchanges to their stores as a trade-in and offered me $425 for a $1,700 watch that has never been worn purchased from their Costa Mesa location by my Company. I will never buy anything from this franchise and it is their stupidity for not making money off of my upgrade and future purchases from them.