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About

The Reserve on West 31st is a point of interest, located at 2511 W 31st St, Lawrence, KS 66047, USA. They can be contacted via phone at +1 785-246-5350, visit their website www.reserveonwest31st.com for more detailed information.

Location :
2511 W 31st St, Lawrence, KS 66047, USA
Added by Jopie, at 18 August 2016

Opening Hours

  • Monday 9:00 AM – 8:00 PM
  • Tuesday 9:00 AM – 8:00 PM
  • Wednesday 9:00 AM – 8:00 PM
  • Thursday 9:00 AM – 8:00 PM
  • Friday 9:00 AM – 8:00 PM
  • Saturday 10:00 AM – 5:00 PM
  • Sunday 12:00 – 5:00 PM

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13 Reviews

  • Caleha Mallors
    03 April 2018

    Management is horrible and the apartments were not cleaned when I arrived with my relative. We addressed the issue and was told to wait. To be honest I feel bad recommending this place to her. A couple years back this place was clean and friendly staff. Now it clearly shows they do not care about the future of this place or who they hire to get these places cleaned. Management needs to bite their pride or with all our complaints. They will eventually lose their jobs.

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  • Heath Morris
    16 March 2018

    I love living here people are so nice.office staff is friendly and .iam on multiple bus routes and close to work and shopping.

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  • Veronica Marroquin
    08 March 2018

    the rent is cheap but the electric bill makes up for it. $400 a month in the winter and our thermostat is set on 65. This place has no insulation. They constantly spam you with emails and calls about renewing and other activities. office wants whatever money they can get from you. “hardwood” floors are disgusting and require sweeping at least 3 times a week. No salt on the sidewalks/parking lot during winter— when they do it’s a week after it’s been needed. Key card system is stupid and unsafe. Poorly lit parking lot. NEVER any parking. Parking lot floods during heavy rain. bus route is inconvenient and never at the same time.
    The only good thing about this place is the dog park, even then it is small and is only dirt and has useless activities that dogs don’t even use.

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  • Ian Ballinger
    03 January 2018

    Affordable and really good amenities, especially for the price. Staff is friendly and helpful and they're always baking cookies for residents or holding community events. It's a good place to live for students.

    You'll be hard pressed to find a decent looking place in Lawrence that is this cheap.

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  • Michael Amodei
    07 November 2017

    I have lived here for 5 years and for me it is the best place in Lawrence.

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  • Jacob Olds
    07 November 2017

    Nickle and dime you everywhere, told me and my roommates that there would be hardwood floors, when really it's just plastic hardwood. Lie all the time, would not recommend ANYONE living here.

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  • Mara Cunningham
    31 October 2017

    I love living at the Reserve on W 31st! There are so many great amenities at the apartment complex and tons of other students that you can meet and get connected with. The employees are great and are always willing to help out and answer questions. There is a great workout facility, year-round hot tub, and a study room. (Also, there's always free snacks in the lobby - who doesn't love free food in college?) If there is a problem in the room, maintenance is always there to fix it as soon as possible, especially if it's major.

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  • Roya Rostampour
    21 September 2017

    I would give them a zero if I could,

    the apartment was not clean when we moved in ( I'm talking wiping down kitchen counters and there was at least 3 inches of dirt and dust) as well as the furniture having scratch marks all over it. We also had to put in multiple noise complaints because the tenants above us would throw wild parties in the middle of the week, then they would drunkenly pee off the balcony, right in front of our porch, The Reserve did absolutely nothing about it ( we heard from people in the office that people who worked for the Reserve lived above us). Now that I have moved out, and cleaned it better than what it was like at move in, they are charging me $85, which they refuse to tell me what it is for, won't take phone calls and won't take in-person meetings. The only hope is to email them a dispute within 10 days or pay the amount. I was only notified of the charge 10 days before the deadline, and no one will talk to you about why you are being charged!

    LIVE ABSOLUTELY ANYWHERE ELSE!

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  • Sydney Wedel
    24 June 2017

    This was the worst experience that I've had when living in an apartment complex. On move-in day, we called ahead of time and asked if there was any way we could arrive early to get settled, for work reasons. They refused saying that cleaning had to be done before residents arrived; which was understandable. However, when we got here, the place was a mess. Nobody had been in to clean the apartment, and the previous residents left it a complete mess. For example, there was dried urine all over my toilet seat. Since then, I have been less than satisfied with the complex as a whole. They never replaced our appliances that were broken and there is a flooding problem that causes a major slipping hazard on the pavement, due to the mold and algae that grow. Make sure you look closely at the lease if signing. Definitely would not recommend The Reserves as your future home.

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  • Jan Smith
    29 April 2017

    Most of these posts are from idiots who get evicted and don't understand that they signed a legal document. If this is your first lease yes this is the real world, not your parents house. Don't break laws and your lease and you will have a decent time here. It is older and a cheaper place but not any worse than where I have lived in Lawrence.

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  • Kristan Branson
    02 March 2017

    Was a co-signer on my child's lease. He had issues at the apt and was told to leave. I was never contacted about amounts owed, or any type of bill that was owed. Instead I got a call from a collection agency 😠 These people had ALL of my contact info but could take the time or give me the courtesy of a phone call before sending my info to collections. I am extremely upset and will not recommend to anyone. When I attempted to contact The Reserves I was told I had to speak with the collection dept since it was sent to them. They could not/would not help.

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  • Mason Abner
    28 February 2017

    Management is pretty good here. I took over a sublease from a tenant who was out of state and they walked me through everything. It's not going to be perfect as most of the staff consists of college students. It is the best that the students can deliver though. I recently renewed my lease and plan on being here for a while. I would definitely recommend staying here. For the price there is no better.

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  • Surya Charles
    25 August 2016

    We have rented multiple apartments in Lawrence. The Reserve is the best place to live by far. The management is excellent, responsive and honest. One particular staff member, Sydney, was particularly exceptional. Overall experience leasing at The Reserve was pleasant and enjoyable. I would highly recommend it.

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