Name: The Bicycle Shop
Address: 441 W College Ave, State College, PA 16801, USA, US
Telephone: +1 814-238-9422

The Bicycle Shop is a bicycle store, located at 441 W College Ave, State College, PA 16801, USA. They can be contacted via phone at +1 814-238-9422, visit their website www.thebicycleshopinc.com for more detailed information.

Location :

441 W College Ave, State College, PA 16801, USA

Contacts :

Added by Jopie, at 31 August 2016

Monday 10:00 AM – 6:00 PM
Tuesday 10:00 AM – 6:00 PM
Wednesday 10:00 AM – 6:00 PM
Thursday 10:00 AM – 6:00 PM
Friday 10:00 AM – 6:00 PM
Saturday 10:00 AM – 5:00 PM
Sunday 12:00 – 5:00 PM

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JM Elbert K

11 April 2018

I leave this review to share my experience at this store. I have left all of my bike repairs here for the past three years and spent a large amount of labor costs to make electric bicycles. But what came back to me was disaster. Last few weeks ago, I visited to repair the bike and the main purpose of repair was to replace the rear tire. It was necessary to attach a tire suitable for a special electric bicycle, and there was no problem with the original tire. The tire just was not suitable for heavy-weight electric bicycles.

I had to ask a repair technician for the cost (which was a lot of price difference after repair when I built the electric bike in the past) and she told me it cost about 40 dollars.. I came back to the store for my bike a few days later and first! the cost was $60 and I thought it was not a big deal if I could just repair it.

After the payment, I told the male staff to return the tire that was originally fitted. He said that the tire was unavailable and I did not understand. Because the old tires (Continental Grand Prix 4000s II) were almost new! I wondered when I came back home and I thought so. Because it is not an old tire, it is not necessarily a problem. I feel guilty about coming back to the shop again and told the store manager that the original tires were close to a new one. The store manager told me that he had a high school technician and did not know it. I knew it! I lost credit and trust in the store. There is no communication in the small shop at all. The manager told me that store did not have the tires of the same model but that he would provide the tires of the other models, but his attitude was very unpleasant and unpretentious. All of sudden, the store manager told me to leave the shop or leave a contact memo!! The store manager was not able to deal with the emotions with arguments and rantings. Laughter only came out. I felt very uncomfortable and bad.

My point it that even if there was a problem with the tires, I think they should check them directly because for the customer, the tire is almost new and doesn't seem to be a problem with these premium tires. This place has a bad after service. There were frequent minor communication problems with bicycles and the cost of repairs was different from what I expected and makes me spend more. The service in the technical part was OK, but the customer service seems to be real bad. Another proof of it was not to welcome me as a customer who goes in and out only for the cost of labor. When I entered the store, I sometimes felt that way as a customer. So I was sometimes reluctant to go to the store for repair.
M Maslakowski

02 November 2017

I had an excellent experience here. I came in with a known broken derailer and potentially rear shifter on my bike. Sparky the mechanic was able to tell me any other problems with the bike and it's cost to fix them along with risks to not. I like how I was not fooled into repairing things that didn't actually need repaired but was made aware of the severity. The service was extremely fast. And the total bill was way under what I expected to pay. I will recommend them to anyone I know who needs bike sevice for there, great turnaround, prices, quality and environment. Far contrary to what I hear about Freeze thaw.
Seth Morrison

30 October 2017

Called The Bicycle Shop several times with questions regarding my first bike purchase and the staff was friendly and knowledgeable every time. Went in today on a Sunday and purchased a new mountain bike from Larry. He was very helpful and they gave me a Great Deal! I will definitely buy all my future bikes from these guys.
Ben Vizzachero

20 September 2017

Best bike shop in town! Staff are overall very friendly and helpful, even if you are clueless. I've found the staff at some of the other local bike stores can be rather condescending to beginners (coughFREEZETHAWcough). Concerning bike repair/service, the bike shop has great prices. Instead of trying to fix everything and ring up huge tab, they tell you what is and is not urgent. They also perform minor adjustments free of charge as long as they know you're a returning customer. And of course, they have the biggest selection of new bikes and a great fleet of demos/rentals with great prices too. All in all a place I'm happy to patronize.
Frank Palermo

28 May 2017

The staff here is amazing. I had my bike tuned up a month ago but for some reason my shifters began to stick again after a few rides. Brought my bike in today and talked with the mechanic as I watched him take apart my paddles, grease it up real good, and fix the issue in 15 minutes. He gave me some good advice dealing with rust as well. Awesome customer service.
Eric Smith

02 May 2017

Great bike shop! They're so quick, and everyone is very friendly. Every time I've had a problem with my bike they always explain why, and what I should do to avoid such problems. They always offer to do anything I want with my bike, and always explain why they would or would not suggest such a change. They're dog friendly, I live on the same block and sometimes just go to play with the dogs, everyones so friendly. Great bike shop!
Anthony P

31 March 2017

They were very nice in helping me fix up my bike. I needed air in my tires and thought that I had two popped tires. They fixed it happily and didn't charge me for the time (since it was such a small fix). Thanks guys!
Eric Gerena

17 January 2017

First time ever stepping into The Bicycle Shop, I was just happy to see dogs running around. I was even happier with the price and quality of the service! I brought my old bike in because I thought my headset was busted and I KNEW my bottom bracket needed replacing. A mechanic had a look- he assured me the headset was fine and simply greased and tightened the handlebar stem (for free) and told me he could fix the bottom bracket, just leave it over the weekend. Come Monday, the bike rides like brand new, with a new bottom bracket and a greased chain, and I also noticed my brakes were adjusted too!
10/10 will recommend
Swutang _

07 September 2016

Friendly and knowledgeable crew. Specialized bikes are the best (very purpose built bikes) and they are the only local dealer here. The past 5 months i bought a Fat boy (white) and Camber 29 (black/red) here. Great bikes great services definitely recommended. I first bought a bike from Walmart for $150 and went through 4 of them the past 6 months. Definitely worth getting a good bike if you commute to work and school and for any other reason.