I purchased a 2006 Ford F350 from them in June. I have had no issues with the vehicle. The vehicle was clean inside and out. Jason was great to work with in the buying experience.
Went to look at a motorcycle, talked to salesman, asking price seemed reasonable, then he said he could work with me. Would have went back, but decided to go in a different direction.
The owners are very unprofessional! The owner which is the older gentleman not Jason was cursing at a customer on the phone while I was trying to buy a truck. They do not seem to care or understand what customer service is and that customers are the only way to stay in business. After I finally did buy the truck they have yet to pay off my other truck loan. They also owe me money from me paying on my old truck after they took ownership. I have yet to see that money. It has been over a month since this all took place. I would never recommend anyone do business with them.
Jason states that the truck I wanted to buy was not ready to be sold. Then I ask the question why was it put on the lot with the sticker?
He then gave me a truck that was on the lot that for sale to drive while they fixed my truck. He stated that this truck was clean and had been gone through. When insay this I'm not exaggerating. This truck looked like it had just came from a construction site. Makes you really wonder how well they really look at the vehicles they are either buying from a auction or taking in on trade before they put them on the lot for sale.
I have know these guys for over 30 years. To be in the same location this long says something. They do their best to offer the finest vehicles they can. Jason knows the auto business as well as anyone, his dad is a true professional and his mother always made sure you received your title. Longevity is something to hang your hat on. I wouldn't hesitate buying from The Auto Livery.
They have all kinds of cars, truck and vans. And we got a nice VAN!!!
Well after reading all the different reviews here, I am glad I haven't stopped into this place. A lot of the negative responses seem to be a lot more believing than the positive ones.. I will definitely stay away from this place.
Went there twice, called once and emailed once. No response to any attempts at contact and when looking at vehicles in the lot both times no one ever came out to help us. Asked one guy a question who was detailing a vehicle on the lot and he had an attitude when he responded with "I don't know, ask an employee inside". The vehicles we checked out were way overpriced and clearly they don't care about making a sale. Won't be going back.
Over the past 15 years I've bought 3 cars and an SUV from Autolivery. All were great cars that ran well for years. I see a lot of crazy negative reviews on them, maybe I got lucky? They have always been honest with me and made things go smooth. I'm here because I'm planning on buying anther vehicle from them soon.
Tried to buy a truck from them. I saw a lot of quick fixes and trying to get top dollar for them. Saw some cover ups and brought my computer and found codes and no check engine light. The one good truck I liked they were asking $2000 over Nada price and only came down $1000.
Why they do business like that I have no idea. I'm new to the area so I talked to a few people they all said they are crooked.
Funny part is after buying a $20,000 truck I ended up having to replace all three of my kids cars for different reasons. They could have sold me 4 cars in a span of a few months.
There is a reason there lot has decreased in size. I don't care how many postings you put on Craig's list bad business practices catch up with you.
Lists vehicles that are no longer in inventory. Says they "can't control the vehicles listed on their own personal website". Waste of gas and time.
Friendly sales staff. Test drove a car, didn't feel hassled. Will return to look at more. Nice stock.
I purchased a vehicle there last week. I am pretty thorough and was cautious about buying a used car. I spoke on the phone with the owner a couple of times about the vehicle I was interested in. Then when I went to see it and test drive it, I dealt with the owners son, Jason. My experience was excellent. The car was ready for me to view, they answered all my questions, responded to all my concerns. Once I decided I wanted to purchase the vehicle, I had my own mechanic look at it. There were no major problems, but they responded quickly an above my expectation to all my concerns that came out of the mechanics review. All in all it was a great experience. I'm very happy with my vehicle and with the service I was given. Thanks Auto Livery.