The staff are very friendly, helpful and professional. The staff also host fun events to bring the community together.
The location is Great
The design is nice.
The (mini markets + restaurants + pharmacy) are within walking distance and very convenient. Overall a good place in this area
Worst place I've ever lived in.
(1) cockroach
If you wanna sleep with cockroach eat with cockroach please choose this place.
(2) maintenance
I once waited for almost two weeks to have my sink repaired. And it was in summer. Imagine how horrible it was.
(3) rubbish
No one takes care of the rubbish on weekends. If you come to this place on weekends, once you enter the gate you will smell the non-describable adour.
Thanks god I finally left this horrible place.
Nice, spacious apartments, especially the renovated units. Courteous staff but communication could be improved.
Low end apartment complex. Poorly kept, cockroaches everywhere outside and inside the building (big hole in floor by water heater where critters get in and out), gates are open all the time or broken, and management is a pain in the ass with random charges to your monthly bill. Caught a resident with his hand in his pants pleasuring himself on his porch to a woman walking by. This is not the management's fault but these are the type of neighbors you'll have. They do have a cute little dog park. Parking is no problem.
The shitties staff in the world. Don't look to get anything fixed in a hurry or anytime soon. Don't take anything they say as the truth because someone will come by and tell you what the last person told you was wrong. The area is nice but for the price there are better places to live. I did no heed the warnings of the bad reviewers but I should and now I'm stuck in the place.
Super friendly and helpful staff, maintenance requests are fulfilled within a day or two and the premises are kept clean. Only complaint is the gate is unpredictable and the trash occasionally piles up just before the truck comes. Otherwise really nice pool area and workout facilities!
Awful!!!! I've lived here for 5 months now and I am waiting until my lease is up but this place is terrible. The neighbors above me are always loud and disrespectful and it goes on through the night. My sister tried to tell the office about their loud noise and stomping but they refused to do anything & rather US talk to them. The dryer is horrible, I have to dry my clothes atleast 3 times before they are dry. Do not like the service and office positions change out frequently. Cannot wait to move out of here. Also, our rent price was set at $1400 and it fluctuates between $1700 and $1800 for no reason.
Horrible. I've lived all around the Nation, and this is by far the worst place I've had to deal with. Management there is unwilling to work with tenants at all, as it might be an inconvenience for them to actually do work, and that is the front desk personnel are there longer than 2 months. We filed 3 complaints about the fire sprinklers not meeting the code standards, and they ignored all of them until we told them that we reported it to the local fire inspector- they were replaced then within 24 hours. Amongst several other issues, the apartment we stayed in had a very strong mold odor. We had it checked out, turned out there was a leak from the apartment above (thank goodness for the maintenance guy who actually cares about his job), and that issue was fixed, but the mildew smell was not. It got to the point where it was questionable for our health, as visitors often would refer to it when they came over. We decided to break our lease early, best decision we made there, and when we were given the instructions to move out, we learned that we needed to pay for the cleaning service ourselves, and that included separate billing for the professional cleaning and having the carpets cleaned. The company that came to clean the carpets told us that that strong smell was in fact mold, and told us to get it inspected because there was no way they were meeting good standard of living laws. I would recommend living anywhere else but here. Location might be tempting (close to Emory and CDC), but not worth the mental headache. Bottom line, this apartment space could be better if it was under proper management, but it isn't, so save yourself. However, you will get to make friends with the other tenants on agreeing how much that place sucks! I attached some photos of the trash you will get to deal with, many residents do not take their trash to the dumpsters so you end up having bugs and cockroaches everywhere! The hardwood floors, are lamenant, and the wall paint inside the units are sprayed on, leaving overspray and rough surfaces just about everywhere. Oh, and if you are a resident and your fire sprinklers look anything like the ones in the photos, please report it, as your safety and welfare demands it.
Please do not move in! This place is the worst aprtment I have evered lived in. If you dont want to deal with rude staff, flood, rats in your bedroom, and facilities that never worked, please stay away! I had all those experiences.
This apartment complex is a great location if you are an Emory student or work on Clifton, and the office staff is friendly. I would give it 2.5 stars if I could.
I have lived here for only 2 months although my boyfriend has been living here for over a year now. I lived at Highland Square prior to living here and he warned me the maintenance is not the best here; he was right. He had a malfunctioning dryer for which he put in multiple requests for; never got replaced. He had a leaking sprinkler head that dripped onto his bed that took multiple requests as well to get fixed. We got locked out on his porch one night due to a faulty lock on the sliding glass door. He was forced to break-in his front door because maintenance said they were unable to help since they could not verify his identity (even though he had his ID on him) and that he should contact a locksmith. A locksmith would not be able to do anything because his door was double bolt-locked, and there was no exterior key hole for one of the bolts.
After the apartment complex had the door fixed, we thought it was all handled and he would not be charged for the door (as he shouldn't be since the faulty lock was obviously not his fault). He got a bill for $299 probably 6-8 weeks after the door was fixed. He was charged $250 for the door repair plus $49 for a late fee for not having paid the bill. However, he never received a bill of the door repair in the first place; keep in mind this is the door repair he never should have been paying for.
Wasp nests are all over the stair wells and even after letting the office know, they remain there. I requested to have a cabinet shelf put in; one was put in but with a very weak particle board and rusty screws, one of which went thru to the exterior cabinet. My refrigerator leaks and has been since moving in. Someone has come to "fix" this, but it still leaks and it is quite annoying.
Maybe I have too high of standards. Highland Square had amazing (and super friendly) maintenance men who knew what they were doing and literally would be at your door to do whatever repair no more than 2 HOURS after putting in the request. At Atlantic Briarcliff, it takes 2 weeks at least. You also never know if the job will get done correctly.
If I could do it again, I would have stayed at Highland Square. The people who work at Atlantic Briarcliff are nice and friendly, but that is about it.
My daughter moved into these apartments in August. We were assured the apartment was ready, but when we got there with her furniture it hadn't even been cleaned! We were assured it would be fixed and ready the next day; however, when we arrived it had been partially cleaned with many things still wrong. After speaking to corporate, I was assured it would be fixed, yet after 3 months it still hasn't. My daughter's washer stopped working on Friday (Christmas Day), but we waited until Saturday to call. When the person came to see it he said a plumber was needed. Once the plumber came he showed me it was the washer leaking and not the pipe. I called maintenance again and never got an answer. It is now Monday night, the washer has been leaking for 3 days and no one will return calls or answer. DO NOT MOVE HERE!!!