My mom moved into TerraBella in July but I waited to write a review so I can provide the feedback including our experience after her move. I have to first start off by praising their sales director Bianca White. She went above & beyond to make my mom's move possible and made sure that she felt welcomed at the community and very comfortable at her new apartment. She is super nice & sweet and always so accommodating. We call her a God sent Angel and she truly is one. The executive director Ms. Leslie is also wonderful and works hard around the clock, wearing many hats to oversees the smooth operation of the community. They offer variety of activities & programs that the residents enjoy and the meal are delicious ! Dining room staffs Micah, Lynn, Kiki and Angelina always serve the residents with big smile and their caring hearts. Karim who is the maintenance person is the best and take such a great care of the community and the residents homes. I am so happy that my mom is adjusting to her own place very nicely and grateful to their wonderful staff & sweet residents for being there for her !
What a great place for my mother to live her “best life” as the Executive Director said to me. I would like to thank everyone for making this such a pleasant and easy decision. Bianca was so helpful and no other community did I get to meet the Executive Director who even offered us dinner after our initial tour. It’s been a month or so and my mom now refers to Terra Bella as home, she has friends and loves the staff. I know all of the team there are responsible for her wonderful experience but between Mrs. Leslie & Bianca we would have been lost. God bless all of the staff especially those two who make my mom feel important and at home. It must truly be a great place to work!
My mom has had a great experience since she has moved here a little over two months ago. She has met so many friendly residents and the staff go above and beyond! They always have fun games like live music and swimming, which she enjoys very much. The day I toured I met with Bianca I left feeling well informed and excited about this decision I helped my mom make. There are always so many smiling faces and staff when I visit, including Lesley who is the director and is so kind to my mother and I from the day we met her, to Kila in activities, Henry in the kitchen, Justice and so many more I just can’t name them all! Thank you all for what you do
We moved our mother into TerraBella Sugarloaf about a month ago and she loves it there, in fact the entire family loves TerraBella. All of the staff is always very professional, friendly and polite. They take very good care of our mother and they are very detail oriented. They offer good entertainment and they have lots of amenities and games. There is always plenty to do at TerraBella. The rooms are spacious and the entire facility is always pleasant and clean. The food and service in the restaurant is also 5 star quality. We have a lot of respect for the people at TerraBella and we highly recommend this community. They are fantastic to partner with and they will take care of your loved one.
I have been a TerraBella employee for almost two years and when I tell you the last few months have been the best is an understatement. Leslie Frisch is my Executive Director and I’ve never had a leader like her. She has an amazing heart of gold. She pulls the best out of you even when you think it’s not there ( trust me she finds it lol). Her door is always open to the residents and staff. Donna is amazing and easy to talk to, her health care knowledge is impeccable. Bianca is the sweetest by far. Seeing her compassion for new move ins and the residents that already live here is amazing. Henry is awesome and the meal are always on point. Justice is just a phone call away and always ready and willing to put he’s hands to work. Sharon in the business office is so sweet and available for all the residents needs. I love working with such a great group of people. Care staff and Med Tech are Amazing ❤️ Thank you Leslie for coming into this community and seeing the good in us. Forever Grateful