The entire experience was absolutely stellar! Your salesman, Dalton Swatrz was knowledgeable and enthusiastic in reference to the product and confirmed my initial opinion of the Chevy Bolt. I am really glad that I came into your dealership. I have purchased quite a few automobiles throughout my life and this one makes me feel like I'm almost a teenager again. Thanks again!
Rick Goodman
We purchased a 2020 Blazer from Turner and found everyone to be courteous, friendly and helpful. Our salesman Greg answered our questions and if he didn't know the answer, he quickly tracked it down. We truly appreciated the dealership's willingness to cooperate with us on making our down payment. Definitely will be recommending Turner to our friends when they are looking to purchase a vehicle.
Big THANK YOU to the entire sales team that got us taken care of with my new truck. The process couldn’t have been any easier and smoother from start to finish and only took 2 hours which is unheard of. I am very happy with my truck and confidence in the team at Turner Chevrolet. Everyone was very pleasant and kind to us while we were there. Thank you all again for taking such good care of us.
Not the friendliest or most helpful staff. Will look elsewhere for a vehicle.
UPDATE: Returned to dealership to speak with a different sales representative and was pleasantly surprised to find someone who was extremely friendly and helpful. They totally changed my opinion of the dealership. My husband and I ended up buying a SUV and absolutely love it.
The staff are very friendly and I wouldn't go anywhere else
Awesome shopping experiences salesman was professional and patient in finding a vehicle that best suited my family wants and needs. Will definitely shop with Sutliff Chevy again.
I took my car for state inspection and emission. Quick appointment! Quick and perfect work done. Courtesy and mannerism of the staff- excellent.
Very happy with the purchase with better trade-in and great discount on year-end model. The sales consultant is very nice and very helpful to explain all the features of the car. Can's ask for better deal than this one.
All team members at the dealership were courteous and helpful. The vehicle on the lot had more options than I was originally looking for and thought it would be out of my price range. The sales manager worked the numbers to beat a competing Chevy dealer so I received a good deal on a great truck.
By far it was one of the best experiences I had at a car dealership (and I really do hate the whole car buying process).
Ken Kohr was patient and attentive in making sure I was able to get the Equinox I was looking for. Leroy was also great in ensuring I got the most of my available incentives.
Paul Holsopple & Terry Hurly made our car buying experience absolutely a pleasure. They were kind, professional, knowledgeable, polite & patient. They worked their "magic" along with other staff members to deliver our car in a very short time the same day we purchased it! WOW!!! And the Equinox is a great car!!!
Simply putEasiest car buying experience I've ever had. Paul was very respectful and helpful. Great staff.
Sutliff Chevrolet's service department has easy after hour drop box. The team has very qualified mechanics that do an awesome job and do neat work. My vehicles are never greasy or dirty when returned to me. I always receive a detailed phone call as to what is needed, if anything, and upon pick up a detailed explanation of what was done. Everyone is very friendly and professional. I highly recommend these guys!
I always felt that I was being treated respectfully and fairly (and being a woman, this is something that typically does not happen at car dealerships). They gave me a fair price for my trade-ins and a good price on the new truck. They even sent a driver out to pick up the car I was trading in. They did everything to make the experience a very positive one for me. I will be going back when I am ready for a new car.
I just bought a 2015 Impala from Sutliff and I wouldn't hesitate to recommend them.This is the third time I have purchased a vehicle from them. I have been extremely satisfied with each experience. The ease of purchasing and zero haggling is what keeps me coming back. No one can beat Sutliff and I will definitely be coming back when I am ready for a new car.
I bought and have taken my car to this dealer for all service. When the dealer changed the oil the last time my engine light came on. They reset the light and told me, 'Not to worry about it, it was a glitch'. The light came back on hours later. My son put his engine analysis on and found that the intake and exhaust cam sensors were bad. I drove the car for 3000 miles until the next oil change. I told the dealer to replace the sensors (I already priced - $102). My car did not pass emissions because of the sensors. Dealer said it would be $1100 to replace! And I should replace the timing chain - additional $300 (which would make the 4th timing chain in 82000 miles???). I purchased the sensors and replaced them in 15 minutes. The service manager told me it probably was not a good thing to drive the car for 3000 more miles with the sensors bad - then why did they not take the time to find why the engine light was on instead of telling me it was a 'glitch'.
The dealer never looked at the service history of the car before trying to sell me replacement parts. If they had come back to me with a reasonable price to change the sensors I would have had them do the work.
There was warranty work that needed done also on the car - which required them to put the engine analysis on the car. They had on my bill the charge of $100 for this. When I questioned them about it being warranty work and would they not get this back from GM - it was quickly removed from my bill. The warranty work was for the passenger air bag light - which came on the day I test drove the car in 2010 - shame on me I took the car anyways. The dealer could not change the sensor because it did not show on their engine analyzer. I guess when it comes on again I will drive the car immediately to another GM dealer - unacceptable to me.
I will never go back to this dealer. They just lost a customer.
My experience was incredible! Alan Cook is an asset that makes a world of a difference in this industry. He went above and beyond to listen to customers needs and delivered as promised. The experience will have me come back to GM as my 1st choice. The team in whole did a wonderful job and actually listened to me when I spoke. Kudos to building a sales team that is here to serve their customers!
Best car shopping experience EVER! All the staff at this dealership from the receptionist, sales personnel and management were friendly courteous knowledgeable and professional. They made my family and I feel very relaxed, comfortable and confident in our purchases. I can say we actually had fun. Any and all questions were answered with a smile and recommendations made with our best interest in mind. Two thumbs up for Sutliff Chevy!