Summit Woods Dental

Location :

2555 Spring Arbor Rd, Jackson, MI 49203, USA
Added by Jopie, at 12 January 2023

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• Anonymous

  21 April 2023

  Awful experience since Dr. Powers has left along with his whole staff.
  This place has done a complete turn for the worst. The office manager Katie is absolutely horrific!! I went in today for my yearly cleaning after being rescheduled several times. Was scheduled for an apparent tooth pain problem instead of a cleaning. Had to be rescheduled AGAIN for the middle of June. Then was charged $50 for the day! Mind you there was no service done. Apparently my insurance is out of network since the new Dr. took over the business- I was not notified by the front desk about this & you would think after being rescheduled and all the run around this office has cause- they could at least let patients know that they are now not covered. My advice- go somewhere else!!

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• Anonymous

  07 March 2023

  Went in for an extraction, but they convinced me to save the tooth! had to have a root canal which they were able to coordinate with an endodontics office locally, and after that, I came back to Summit Woods for the final filling. Whole process took about three weeks and the pain never came back after the first visit and round of antibiotics. They also put together a treatment plan for future visits and were even able to give me an estimate and plan for total dental restoration! 10/10 Thank You

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• Anonymous

  03 March 2023

  Very awful experience. Staff doesn’t communicate and no one’s seems to be on the same page with providing information and a treatment plan of care to their clients. This place has given me the run around since November about covering up some discoloration on my two front teeth. I finally decided to pay out of pocket and when I called to let them know this I received a call the next day and the dentist who told me he could do this since November then decided she doesn’t want to do it. I have had office staff not return phone calls, lose my paper work and the service has been subpar. The entire experience has been horrible. This place has done a complete 360 since Dr. Powers has left and not in a good way. I would never recommended anyone to do business here. There’s also high turnover. Don’t waste your time nor money, go somewhere else.
  
  To add insult to injury, once they received my ROI, they call and say that I have a balance! Well not sure how because they’ve never done any procedure on me. The front office staff then proceeds to say I wasn’t covered? Well that’s impossible as I’m covered through my employer. Please STAY AWAY from this place! It’s AWFUL!!

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• Anonymous

  27 February 2023

  in light of recent reviews, i must say i have had a totally different experience. had emergency issues in january, they seen me same day, ended up needing a root canal, but the service i got was perfect and recommend anyone to come here. never been rescheduled, but sometimes, as professionals in a professional setting, rescheduling is a common occurrence that we experience, especially considering today's problems we all deal with daily

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• Anonymous

  19 January 2023

  I went here for years, then the practice was sold in September of 2022 and the patients were not informed of the new management. Needless to say, I will never be going back. They are terrible at managing the practice. They perform services without asking and then charge you. They don't take a lot of insurances and they blame their incompetence on softwarethat they've had for over a year. Nine months after my cleaning Ive received a bill but no one can tell me what its for. I guess Im just supposed to blindly give them money. Dont bother with them. They just rip people off. The front desk is so rude and refuses to actually acknowledge the problems that they create. Save your energy and find a different dentist

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