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About

Subaru of Kings Automall is a car dealer, located at 9536 Kings Auto Mall Rd, Cincinnati, OH 45249, USA. They can be contacted via phone at +1 513-583-9300, visit their website subaruofkingsautomall.com for more detailed information.

Location :
9536 Kings Auto Mall Rd, Cincinnati, OH 45249, USA
Added by Jopie, at 25 April 2017

Opening Hours

  • Monday 9:00 AM – 8:00 PM
  • Tuesday 9:00 AM – 8:00 PM
  • Wednesday 9:00 AM – 8:00 PM
  • Thursday 9:00 AM – 8:00 PM
  • Friday 9:00 AM – 6:00 PM
  • Saturday 9:00 AM – 6:00 PM
  • Sunday 12:00 – 5:00 PM

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14 Reviews

  • Steve Neitzel
    14 December 2017

    Jerry is my service advisor. He always goes the extra mile to make sure I am satisfied with Kings Subaru. In my last visit, I asked about adding a rear bumper cover to my 2017 Forrester. Jerry got with the parts department, priced out the part installed and I agreed to proceed. Something else, I noticed was he brought two very dirty air filters (1) cab, the other engine air filter to my attention. Of course I agreed and I am a very satisfied customer as a result of their service. The car washes are also appreciated. Nice touch!

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  • Jbruggs
    03 December 2017

    My salesman was Aaron dries and he was great! Very nice and easy going, not pushy and had no problem answering all my questions. Aaron seemed very upfront and willing to help with whatever he could. My only complaint was that sales manager was not willing to negotiate or haggle with the price, but overall a great experience.

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  • Peggy Robinson
    29 November 2017

    Had a great experience at Subaru Kings Automall. I called to set up an appointment, but there was no need for an appointment. They said I could just stop in. I did, and my car was taken back right away. Quick in and quick out. Pleasant people and timely service. Car washed, too. Could not ask for more!

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  • Greg Davidson
    16 November 2017

    Over excellent!! Loved the people service and my new car!! Ben Sutton was awesome and very kind and Darryl Russel also was kind and sent a very nice thank you after our purchase. Not only does all stores need to be this friendly but especially all car lots. Most don’t care and this place does!! If I could give more stars I would!:)

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  • Blair Whitney
    05 October 2017

    I bought my Subaru a year ago from King's and have had nothing but excellent experiences from their Service department. Yesterday I woke up to find that I had a tire that was rapidly losing air. Service manager Ryan Hartman didn't blink when I showed up without an appointment. He had me back on the road with a new tire and a shiny clean car in an hour, even though he had to squeeze my issue in around other appointments. Kings Subaru continues to impress me with their professionalism and focus on customer service.

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  • Lisa Cantor
    25 September 2017

    I had a Subaru Legacy that I bought at another dealership. We later had a bad experience with that other dealership when buying a used car for my husband, so I didn’t want to go back there.

    We found Kings Subaru and had an excellent experience. The salesman, Stephen, was knowledgeable and took the time to talk to us. He was respectful and didn’t talk down to me. The deal making process was super easy. They were flexible about both the trade-in price and the car price and we felt we got a good deal. Everyone was friendly and seemed like they like working there. I got a nice personal email from Darryl Russell, the General Manager, the day after the sale.

    I strongly recommend this dealership. This was by far the easiest car buying experience I have had.

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  • Ross Hartman
    22 September 2017

    Working with Steven Stocks was a quick, easy and painless experience. I purchase a new company car aprox. every 2.5 years and had previously owned 3 Honda Accords and decided to give the Legacy a shot. Hopefully all goes well and I'll be back for 2 or 3 more in the future. Darryl Russell and his team at Subaru of Kings Automall gave me a great deal and I plan on having all my maintenance done at the dealer. My only suggestion would be for the dealer group to offer some kind of free oil changes or car washes to get other buyers to bring their business back to the dealer, but other than that, it was a very positive experience

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  • Chuck Layman
    22 September 2017

    Darryl Russell and his team did a fantastic job helping me with my used car needs. They sold me an incredible vehicle at an incredible price. Their level or professionalism far exceeded my expectations and I will for sure be a second car buying customer in the future. Thanks!

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  • Lynne Jones
    22 August 2017

    I have been dealing with Subaru of Kings Automall for several years and have been happy with the service. My visit this week for some major work on my 2008 outback was excellent. The repair was done sooner than predicted, and the service advisor Matthew was very helpful and communicated well. I also enjoy the comfortable waiting room. I will be back to purchase by 2018 Outback soon.

    Update august 19 2017: I just picked up my new outback. The process was very efficient. The team that Darryl Russell has at kings subaru (Sean and Courtney) did a very efficient and thorough job with all the paperwork and with showing me all the new electronic safety features. A great dealership/I would recommend to my friends.

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  • Dennis Camp
    24 June 2017

    Great place to take your Mazda for service. I only let Carl Schlake work on my Mazda. He is a great tech and always does quality work. Kings is great for service work. To bad the sales department did not take care of me as well as the service department. Even when I buy my next Mazda elsewhere I will still use Carl for my Mazda maintenance and repairs.

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  • Austin Patrick
    24 June 2017

    Great staff and all around the department. Aaron was a knowledgeable sales rep, the service dept cleaned and topped off my Subaru and the finance lady -Linda got me on the road with the right paperwork in like 25 minutes, to easy.

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  • Vicki Wheeler
    22 June 2017

    Didn't need an appointment. They opened at 8am but when I arrived at 7:45 they were already open which was great! I don't recall the lady that helped but I came in for my regular oil change and to fix a rear light. She was very helpful and the only other way to describe her physically is that she had very pretty striking eyes. Seemed like only 30 minutes and my car was done, the service lady showed me the chart of everything checked on my car (which I really liked), I signed to pay for the taillight being fixed and she gave me my keys. I was home before 9.

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  • Greenwich Groove
    10 June 2017

    Stefan Perich, Sales Consultant. Remember that name, if you're in the market for a used car, which was my experience. Stefan went the "extra mile" finding a way my son could afford, within his budget, the replacement vehicle he found on the lot. Anybody that can make my kid feel that good, is okay by me. I sense he will do the same for you. make you feel good about your purchase Stefan Perich keep him in mind if you're in the market.

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  • Jenna Kremer
    02 May 2017

    This was my first time buying a car and I went into the experience very nervous about not being taken seriously because I was a college aged female buying a car alone. I walked into the Kings Auto Mall Subaru dealership not knowing what to expect and was pleasantly surprised. I went up to the counter and said I was looking for a car, the man asked what I was looking for, and I said I have no clue. He pointed me in the direction of a salesman and we started the process. He went over a few things, asked my price range, type of vehicle I was searching for, time frame for buying. Not once did he make me feel inferior or stupid about not knowing how the whole process worked or what I wanted. I test drove about three cars and left with many things to think about. I was originally looking at used cars, so i went to another Subaru dealership, was not impressed with the sales person, and returned to the Kings dealership. I told the salesman what I had decided on and that I needed it as soon as possible, he worked to find me the car I wanted in my price range and it was even the color I wanted. Overall, great experience, amazing customer service, friendly staff, stress-free first experience. The salesman even put my new license plate on for me when I called with questions.

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