Name: St. Francis Hospital
Address: 2122 Manchester Expy, Columbus, GA 31904, USA, US
Telephone: +1 706-596-4000

St. Francis Hospital is a hospital, located at 2122 Manchester Expy, Columbus, GA 31904, USA. They can be contacted via phone at +1 706-596-4000, visit their website mystfrancis.com for more detailed information.

Location :

2122 Manchester Expy, Columbus, GA 31904, USA

Contacts :

Added by Jopie, at 19 April 2017

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Wandi St

23 December 2017

Disappointed in the level of care provided for an elderly convalescing total knee replacement patient. Bed baths were not standard and had to be requested. The call-button was frequently left unanswered for unacceptably lengthy periods.

The meals served for post-op patients on narcotic pain killers, was the equivalent of cement! Multiple carbohydrates and ZERO vegetables arrived in some of the "vegetarian" meals. When I queried the dietician as to why pasta and rice would be served in the same meal to a patient prone to constipation due to bed confinement and bowel restricting meds, she shrugged and referred me to the chef! This left me very unclear as to WHO PLANS THE MEALS for patients. The chef? The dietician? The dietician on-duty accepted no credit for meal planning.
Disconcerting to say the least.
Katrina Green

22 December 2017

I arrived at St. Francis ER on 21 Dec. 17. around 5:00 pm. Let's talk about the appearance of the waiting room: Very unsanitary!!! Dried vomit on chairs, food on chair and floors! There is an odor floating around! The front desk receptionists are having happy hour!!!💅🎉 talking about personal issues!! I asked them to please sanitize the chairs and was told they would, but NOTHING happened!! SO after
2 hours, I have not received my band for my wrist which is usually given right away! I go up to the desk and ask how long is the wait and was told " 2, 3, 4 hours, I really don't know." with a smile😡!!! I sit down back down next to the lady with PINK EYE who could have gone to Urgent Care! I stare at the lady coughing her lungs up without a mask!!! At this point, I'm feeling grossed out and the thought of me getting even sicker sitting there hits hard!! St. Francis needs to do BETTER! 1. 1 person per patient 2. Minor illnesses go to Urgent Care 3. Sanitize every 30 minutes 4. Come up with a better strategy to treat patients. 5. Make it a must that coughing patients wear a mask! (I wore a mask for protection from the people coughing) Don't just take our money! Give us great care and kindness! Thank you!
Andrew Trivett

14 December 2017

my wife had three kids at this place and the last time we were here for our 3rd child there were new policies that blocked Facebook cell phone signals you tube soo your phone is useless just to punish the employees my kids are young and were here 30mins and was asked to leave by a nurse here knowing she was just doing her job but still this place has went down hill you cant order food any moor the husband is not aloud a plate soo there for has to leave my wife alone to go get food and anything you need you have to keep asking for over and over im forced to stay here three days and cant leave along with my wife and there was no knowledge of all these new polices do not have your child here you will regret it /PLEASE READ IN FULL/!!W@@@##$%
Jamie Hass

30 October 2017

One of the worst hospital I have had the displeasure of walking into. They are okay if you are an in and out patient or a one or two dayer. But if you are thgere for a longer period you can forget hospitality and kindness from 85 percent of the nurses.. They are short on CNA personal. That just means the nurses should be picking up the slack.. forget it. They forget kindness. She are really short and do not smile . Bed baths? Forget it. I see why the rating has gone down so low.
Sally Baldwin

09 October 2017

The administration should be ashamed to carry on the St Francis name. I have never seen such terrible nursing as when I was there for seizures. Getting a nurse to come to the room was unheard of. Thank God for the techs. I laid there over 3.5 hours waiting for help with a wet diaper. After a week I was rescued and moved to Northside. I had a UTI from the shotty help at St. Francis. My roommate on dialysis went two nights with no supper. She finally called a friend who brought her supper. I had Lewis pick up her supper one night . The emergency room and ICU had great service and help. They truly saved my life. The 3rd floor nurses, 3 nurses for 18 patients, terrible. If you have to go there, have someone sitting with you full time if you want to come out of there alive!
Kitten Army

23 August 2017

The only hospital I trust. Not only because I have an extreme dislike for the medical center, but also because pretty much every experience I've had here has been amazing. I delivered my baby in the Women's Hospital and it was absolutely one of the best and most rewarding experiences of my life. I did have a few rude nurses, but the good nurses made up for it tremendously. If you're on here reading all of the bad ER reviews but looking for a place to deliver, DELIVER HERE. It was an amazing birth experience. 5 Stars.
Kendall Jimmerson

10 August 2017

I spoke with both Wendy and Lisa at their office today. Originally I could not get an appointment until October (Dr. Dean is just that fabulous and popular). Wendy and Lisa both called me back ASAP. Wendy was trying to find something sooner and Lisa found an appointment tomorrow! They are so sweet and I have never had a bad experience.
John Sanker

07 August 2017

Sadly our experience was less than professional. Being a small hospital we thought our son would receive personal attention. We were sorely mistaken. He was just another number. After a rare bilateral hip replacement his care was lacking. Soiled linens, an elevated rusted toilet seat that was wobbly, drainage tubes not checked routinely and poor communication were just for starters. He was discharged without prior warning and without proper outpatient care established leaving everyone scrambling to try and figure out what next. None of us have medical care experience and were thus left to fend for ourselves.

We hope the board and staff will take this as constructive criticism and make appropriate corrections to insure future positive experiences for all.
Jonathan De La O

29 June 2017

I would give this hospital no stars if I could, but I can't. I waited in the waiting room to be seen for over 2.5 hours. I can't believe they call themselves a hospital. I've never been in a waiting room that long. Any other hospital I have been to has always had a sign saying "If you have been waiting longer than 30 minutes to be see let us know." I think they should put a sign saying "Please check on the person left and right of you to make sure they aren't dead."
Kappakappa Duk

20 June 2017

A decent hospital, but anything good is marred by St. Francis almost always being full to the brim with patients. You will have to wait for a room even if you meet the requirements to be admitted. You'll be stuck in a patient overflow area for days. Regardless St Francis is still better than Columbus Regional.
Jenna Murphy

18 June 2017

I recently had surgery at St Francis Hospital and I have to say this is a beautiful hospital. It is very clean and the staff I encountered were very friendly and willing to help with any questions. My Pre-op appointment was very organized and efficient and I didn't have to wait long at all. My surgery experience was as good as I could expect. The nursing staff were incredible. Very friendly and kind. They explained everything thoroughly and I just felt at ease and comfortable in their care. Dr. Borkat is a phenomenal physician and I feel very blessed to have had him in control of my health in this hospital. I highly recommend this hospital.
Sapphire

07 June 2017

Disgusted.

ER patients warehoused in a common waiting area
One unsanitary bathroom for all Understaffed A few disgruntle employees

Don't you dare complain, though
One patient was lead out by security today, after an exchange of words over her ER

Are we in Russia? Or China?
Earth to St. Francis Hospital
We do not live under a communist regime.

I should have asked to leave and be transported to the Medical Center.

Today (6/4/2017), I passed out after a nurse place an IV port in my arm. My blood pressure is quite low and I'm a heart patient.

Guess what

The nurse just leaves me in the ER treatment room, to wake up ALONE after banging my head against the arm rest!
I woke up disoriented and shocked at this treatment.

This incident occurred in the first ER Treatment Room on the left. During the early morning hours of Sunday, 6/4/2017.

Please, bring a friend or family member with you.
One needs a witness to expose how unprofessional these people may treat you, Honey.

If you don't believe me. Please, read the other reviews ☕

Again

THEY LEFT ME ALONE, AFTER I PASSED OUT.

Unprofessional, unethical, and disturbing treatment from such a top-notch facility.

Oh, did I mention

After six hours at the ER
I never once spoke with a physician

Upon discharge, only received notes and a prescription to be taken to my primary care doctor and follow-up with a cardiologist Never even saw a physician in six hours?

Please, hire more staff and treat your clients with respect. Lord have mercy.

Honey
Pack a lunch, your phone charger, a blanket, and bring a witness when you visit this medical facility.

Good luck!
Karisa Beard

26 April 2017

The staff was amazing. But, the billing dept is horrible. They have sent bills to collections I already paid. They sent false claims to my insurance company. My insurance had to decline it because I never even received those procedures they said I did. Not to mention the head of the billing dept is NO WHERE to be found. My advice to any first time mother is to not allow the beauty of the facility blind you. They are messy.