Springer's Jewelers

Location :

100 Market St, Portsmouth, NH 03801, USA
Added by Jopie, at 04 July 2013

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• Christopher M

  02 March 2016

  If there were a 6 "Star" option, I would gladly give that to Springer's in Portsmouth NH. These guys are the real deal. I live about 30 minutes south of Boston MA, and made the trip (1.5 hours) after hearing such positive reviews of Springer's. I am so happy that I did. My brothers were helping myself in the search for an engagement ring for my now current fiancé (she said yes) and we looked at a few jewelry shops previously but none of them even compared I will explain why. I am younger, and unfortunately we still live in a day of age where personal looks are a judge of your character and integrity. I was almost treated as a peasant in other shops in the local area. Rude and snide remarks when I wanted to see certain diamonds and settings, tuning me out, and showing me jewelry that they thought would be good for my "price range" meanwhile, I never spoke of a figure. Being in sales, I know first hand that these actions are not only offensive but disrespectful.
  
  When we walked into Springer's we were greeted by a gentleman named Evan. Evan asked what we were looking for, showed us to the engagement ring section and allowed us look on our own until we had any questions. I did a lot of homework prior, so I knew exactly what I was looking for. When I asked, and Evan pulled out every setting, diamond, and complete that I wanted to see. Not only did Evan answer every question I had, he also helped and guided me in the direction I needed to be. That is true customer service. The entire staff were beyond knowledgeable, friendly and it really seemed as if their job was their passion. I love that. That is why I chose Springer's. I ended up purchasing a gorgeous solitaire "HOF" engagement ring that she is absolutely obsessed with. I later returned with my fiancé to purchase our wedding bands, I will never go anywhere else for my jewelry needs. If you are in the market for any type of fine jewelry, please do yourself the favor and check out Springer's. I promise you, you will not be disappointed. Thank you, Evan and the Springer's family.

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• Miranda Van Bers

  19 March 2015

  Amazing Customer Service. Not ever purchased anything from the store, but when I walked in, and needed a battery replacement for my lowly Swiss Army Watch, they just took care of it on the spot. I paid for the battery, and a negligible amount for the service, and it was an entirely pleasant encounter. It's rare to find customer service quite like this. Granted, I was not looking for THAT precious flawless diamond, but I might as well have been. Thank you Springer's staff.
  

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• Josh D

  29 December 2014

  My wife and I went here to get her Christmas present. Both times I was there I was treated with respect and made to feel like I was the only customer there. They have very beautiful pieces in varied price ranges. If wandering around downtown Portsmouth stop in and check them out.

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• Mark Whitmore

  02 March 2014

  While shopping for something very special for ourselves to celebrate our upcoming 35th wedding anniversary, we visited Springer's Jewelers in Portsmouth and met Jeremiah. We couldn't have been treated better, Jeremiah listened to us and treated us so well. We went back several times over a three month period, each time working with Jeremiah, until we made our purchases with full confidence that we were working with the right jewelry store, and more importantly, the right Salesperson! Thank you Jeremiah.

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• Kevin Stayart

  11 July 2013

  I feel I should qualify my two star rating, as I do really like most of the experience at Springers. I was looking for an engagement ring, where the first time around was helped and treated in a positive manner the first couple times in the store. Come the third time in the store, a new sales associate (at least in my dealings) was working.. her name being Candace, I've never felt so disrespected. I'd probably not normally call someone out in particular, but it wouldn't be fair to put her negative approach on the other great staff. As a whole I recommend this for your jewelry needs, however, stay clear of Candace, I refuse to spend my $ with her and unfortunately by association Springers.

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