Name: Sportbike Track Gear
Address: 56844 Mound Rd, Shelby Township, MI 48316, USA, US
Telephone: +1 888-784-4327

Sportbike Track Gear is a store, located at 56844 Mound Rd, Shelby Township, MI 48316, USA. They can be contacted via phone at +1 888-784-4327, visit their website www.sportbiketrackgear.com for more detailed information.

Location :

56844 Mound Rd, Shelby Township, MI 48316, USA

Contacts :

Added by Jopie, at 04 June 2021

Monday 10:00 AM – 6:00 PM
Tuesday 10:00 AM – 6:00 PM
Wednesday 10:00 AM – 6:00 PM
Thursday 10:00 AM – 6:00 PM
Friday 10:00 AM – 6:00 PM
Saturday Closed
Sunday Closed

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Noel Winter

28 December 2022

I can't say enough about how great this company is. I have received a damaged item (production fault) and they replaced it without giving me any hard time whatsoever. First I was afraid when I saw the damaged item because I know that so many online retailers give you a hard time with anything. But NOT with them! This is how you gain costumers and you guys got me. I will highly recommend you guys anywhere I go plus, check you're online page more often to see if there is something I like. Thanks again you guys are great 👍
RnR Safari

08 December 2022

Live in Canada but so far everything, even the packaging has been top quality for any orders I’ve had. Good shipping and prices can be very fair on most parts but I’m sure if you live in the states this is a great place to order from.
Love the YouTube channel as well lots of knowledge.
Thank you
Ron Martin

30 November 2022

Poor customer service. They will give you a problem with returns. They will tell you they issued a return label but they did not. You will have to scorch earth to get a refund or just keep the product. My recommendation is to do business with larger "credible companies like Revzilla" where they will ensure your purchase and return experience is prompt, honest, and easy. Warning: They will take your money but good luck with getting it back.
GnatGnutz

11 October 2022

Real nice people in here. It's pretty much an online store but they have a storefront also. You can walk in and get online prices. I like to be able to try on items. The store clerk was real patient with me while I tried on several motorcycle jackets and gloves. Going back for the jacket once the weather gets colder. They also have YouTube videos about their products. Would definitely recommend
Edgar Torres

11 June 2021

I purchased a pair of Alpinestars Supertech R Vented Boots on 2/17/21 (order #603642) after doing research and talking to a sales rep. I can't remember which rep I spoke to but he was good at his job. Gave me the speech about how good of a relationship they have with Alpinestars, etc. So I made my purchase.

Now being on the east coast February is a cold winter month so I didn't do any riding. Finally April comes around bringing with it some decent riding weather. The fourth time I go to put the boots on the left inner bootie breaks at the upper lace loop.

I contact customer service (Will Goodwin) and he says to email him a picture. So I do (4/20/21). Now I wait 3 days (4/23/21) for him to get back to me. He gives me an RA# and wants me to send the bootie to Alpinestars but It's riding season and I've been using the boots broken to take advantage of the weather. I reply to Will on 5/4/21letting him I was not please with STG not replacing my boots or bootie.

His reply is that Alpinestars will not send me a replacement because the damaged bootie is repairable and the item is used so STG cannot do a return. Well duh. I know the boots are used. If i didn't use them they would not be broken

Not wanting to be without boots I continued to ride with them even though the left foot was loose. Now the Velcro on the right boot breaks off at the stitching. I sent Will pictures of that on 5/25/21 letting him know that I am 100% not satisfied with these boots of STG's customer service. I even asked if Brian knows about this situation (he did not answer that in his reply). I said I am NOT looking for anything free I simply wanted STG to send me a new pair of boots and take these defective boots back. STG is the one who sold me on buying from them.

I could have gotten these boots for the same price from Revzilla (I also have a bunch of zilla cash) but I've seen so many of Brians youtube videos and how humble he is with the product reviews. I wanted to support a privately owned business. That was a mistake on my part.

Buyer beware. The sales staff is top notch but if you have any issues you are on your own. I've had a few damaged products purchased through Revzilla and they've exchanged them with no issues. Spend your money wisely. Choose a company that offers after sale support.