Sperry + Saucony Outlet

Location :

80 Premium Outlets Blvd, Merrimack, NH 03054, USA
Added by Jopie, at 20 November 2016

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• Matthew D'Anjou

  11 November 2017

  I wish there was a way to give negative stars. This is a perfect example of a company that doesn't care about their customers. My family gets a new pair of Sperry's every spring, I especially love how cute my son looks in his boat shoes. My wife had bought rain boots from their outlet store a few years back and most likely wore them about 10 times max. The body of the book completely broke away from the sole, thinking wow I clearly got a defected boot I contacted their customer service. Their feedback was, they only honor defects of up to a year (which is nuts!!!) but since the issue was so extreme they would give me 40% off. I now will never again own a Sperry for the simple reason of there's just simply way to many other companies out there that would have done the right thing, stood behind their brand and made it right. I cycle almost all year around, snowboard, run, etc. and I have had other issues with other shoe companies, without hesitation they resolved the issue no questions ask. I now have good understanding of what Sperry is all about and will never spend another dollar on a Sperry product again.

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• Jason Kenny

  08 November 2017

  Friendly and helpful staff in a clean and well-organized store. This place has really turned around in the past 6 months or so!

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• Ken Henault

  27 November 2016

  Advertised 50% of the entire store. When we get there any style that is remotely popular is tagged " Excluded from promotion". Driver 90 minutes only to find out about their dishonesty and false advertising.

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