Love the guys there. Perry Weldon, Craig Edwards good at heart. They greet with a smiling face an a warm hello. Every time I go for an oil change, I'm in an out. They will take good care of your car.
I took my car into the body shop to get work done after I was in a accident, my car came out perfect! Looks just like it did before the accident. Mr. Cash was very helpful throughout the process even though the insurance company was giving me hard time. Took a month to get fixed, but definitely was worth the wait!
Great salesman named Daimyen, however management is terrible. The car I bought was bought by the dealership under the lemon law. I was told transmission had been fixed. I buy the truck n drive it about 45 minutes before I realized the transmission had not been fixed. I had the car for 20 hours n the general manager made me wait 40 minutes before talking to me. Once he talked to me the conversation got heated. He told me I was keeping the truck! The test showed in fact the transmission had to b replaced. They shredded my contract. NEVER BUY FROM THIS DEALERSHIP!
Herschel Parker made buy a car a nice experience. I hate having to buy a car but he made this an easy and relatively fast process. He tells you the truth and doesn't try to sell you something you don't need or want. I wish all "sales professional" were like him. I will call him again if I need a car and send anyone looking to him in the future.
Craig Edwards was so supportive and helpful in helping me to make my first car purchase. I recommend him 100%!!!!
I've taken my car here, for service, a few times. Service was ok, waiting times for an oil change are quite long. It gets busy, I get it. Due to my recent experience, I will never go back to this dealer. I had a rock hit my windshield and I needed it replaced. I called the service advisor I have always dealt with. Zero customer service. I felt he didn't want to help me. He informed me the dealer contracts out the replacement of the windshield. No big deal. He took all my information and informed me he would call the glass company, get the glass ordered, and set up a time for replacement. He says, " I will call you this afternoon for an estimate and appointment time to bring in the car". 5 days later, I've heard nothing. When I call back, they have no idea what I'm talking about. I call a far more reputable dealer and explain my windshield dilemma. They order the glass and set up an appointment while I'm on the phone with them. And to think I was going to trade in my Genesis Rspec sedan for a G90 at Southtowne Hyundai. Not any more. If you appreciate hard work and customer service, make the drive to another dealer. They obviously don't care. " we got busy, blah blah blah" is not an excuse.
The staff here are amazing my experience with Craig has been the best hands down. This is my second car I have purchased with him at this location truly amazing how caring and considerate him and the others are they are not all about a sale but rather appreciating their customers and viewing them as competent individuals and not walking dollar signsI highly recommend this location and I'm sure any of the staff will be more than happy to help thank you gentlemen for your outstanding service!! I'm truly satisfied
Harvey delivered terrible customer service. I'm so disappointed. He told me he would get with his GM about refinancing my car and call me the next day around noon. Never heard from him. I've called him and left messages daily. It's been almost 2 weeks since he made that promise to me. If they're not making money off of you they don't want to help you and he made me feel that way when I was there and now this has confirmed it. He didn't listen well when I was explaining my situation and I wanted to do.
My husband and I had a great experience purchasing out Lincoln Navigator. They have very nice cars there and if you're looking for a car salesman that u can trust ask for Craig Edwards! Our last car purchasing experience was at another dealership and was horrible. Dealers so shady there. But Craig was completely different, no shadiness and no pressure. It was a smooth experience. Even the financing guy was awesome I would definitely purchase another car from Southtowne.
Be careful with going here when car shopping. If they ask for your information straight off the bat, that should be a red flag to you. They asked for all my information before they even showed me a car or test drive a car. They try to swindle you.
If any that in search of a vehicle ask for CRAIG EDWARDS!!!! He's a Beast at what he does! He's professional, curtious, honest, and fast. I was in and out with my spanking brand new car in 3hours! I'm so impressed, I'm sending everyone I know! Awesome friendly staff and relaxed atmosphere. Thank you again, CRAIG EDWARDS!
Listen! My salesman & I are 3 cars in at this point. We are family now. I like what I like and I make no apologies for it & Craig gets me. Go see Craig (sales) & Lamont (service)! I promise you'll thank me for it.
My husband and I bought an ATS Cadillac last year and recently bought a 2016 camaro. Both times we went, we dealt with Craig as our sales person. He was extremely nice and took the time to answer our questions. He and his manager, Perry, were knowledgeable and that definitely took the stress off of us. When we finally agreed on "our dream car" the process was smooth. Overall I think they were extremely helpful and this helped us purchase our first car as a couple.