Not a good bank, too much hidden fees. They put your money on hold so they can charge you over draft fees on every declined transactions. Even it's showing you have available funds.
If I'm not mistaken, this is the 2nd known time the Online Banking Server has went down. I know technical matters can happen and are beyond control. However, are there plans to have a Backup Server in place once you are alarmed that the main Server is down to include weekends/Holidays? Technology has spoiled me and I do depend on Online Banking to pay bills and etc. When I called the credit union this morning at 9:05 A.M., I was number 30 in line to talk to a representative. Instead of being on hold that long, recommend an automated voice tell the caller upfront that you (CU) are experiencing trouble(s) with Online Banking System and the system is being worked on and etc.. The caller at least will know that its nothing wrong with their PC and would probably hangup if that was their only concern. This would minimize customer hold times and free up an employee(s) from answering that many calls (Time Management). Thanking you in advance.
Best service I've ever had. Friendly down to earth people.
This is by far the worst Credit Union I have ever had the displeasure of being a part of! Don't put your money with them!! They take over 3 days to return money that is direct deposited in their Credit Union made up reasons! I have had my payroll deposited in a bank for years with no problems, I opened an account with Southeastern and they returned 3 ACH payments after waiting to post the deposit! I was promised if the ach came through before the close of business it would be posted that day, instead I am now being told it will take at least 2 days before they will post it! I asked to speak to a supervisor and they promised a callback - I'm still waiting and don't expect it will ever happen!! Please don't ever trust you money to these people!! I should have listened to the other people that posted their experiences!!!!!!!!!!!!!
Choose a different bank if you value your time.