SouthCoast Heat & Air

Location :

5712 Highland Rd, Santa Fe, TX 77517, USA
Added by Jopie, at 15 October 2022

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• Anonymous

  17 May 2023

  As always a great job. Alex has been. Doing a great job of keeping us cool in summer and warm in winter. Highly recommend this company, to anyone.

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• Anonymous

  05 April 2023

  Update: 04/05/23 - Trey was our Technician today; very courteous, friendly and professional! We discussed my concerns, and reviewed what he’ll be doing this visit. He performed a comprehensive systems check on the system and adjusted the placement of the Air Scrubber that kicked off due the activation of the safety switch. The Compressor, Condenser and Air Handler were thoroughly inspected. Also performed duct-fogging sanitization. Over all, he did an “OUTSTANDING JOB!!!” Thank you Trey!
  
  Update: 09/22/22 - with the maintenance plan in place; we scheduled the maintenance to be performed. Shane B w/SouthCoast Heat & Air did an outstanding job, very much the professional and thorough review of our new HVAC system. Went over the new air handler, compressor condenser and Fresh Air make-up. Great job!
  
  Follow up to our final part of install. Maintenance contract in place and sensors installed. Great job Alex! Joe thank Frank for the follow-up on the Electric work! Much appreciated!
  
  The story…we purchased our home and 1-month later, existing 5-year old HVAC system completely fails; no cooling w/90-degree temps and rising. Compressor condenser and air handler are rotted and shot. AND after a week, First American Home Warranty completely “FAILS” and denied our claim to repair.
  
  The Fix…we look up SouthCoast Heat & Air; already a 5-Star company and called. As indicated, immediate response! Joseph S. met us at our home and completely surveyed the existing system. We go over the options and decide to purchase a complete energy efficient, state of the art HVAC i.e., the full package, Compressor/Condenser, Air-handler, Air Purification variable speed etc..
  
  End result…after ordering our system it took only 1-week to receive and a completed full install. SouthCoast Heat & Air is a “Top Notch” company and assuredly deserves our assessment of a 5-Star Rating!
  Full representation of what they do! Friendly, Honest, Professional, Technical Knowledge and their Team of installers were “OUTSTANDING!” All in all; we couldn’t have asked for better company!
  
  Thank you SouthCoast Heat & Air!

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• Anonymous

  12 December 2022

  They took the time to come up with an excellent plan for hvac in an old home where there was not previously any system. This house was a challenge with very little to no attic space but they found creative ways to make it work and still look good. Prices were fair. Easy to work with. I have no complaints.

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• Anonymous

  22 November 2022

  Our furnace had given out after 22 years and our central A/C unit was on death's door at 14 years, so I invited five Galveston-area HVAC companies to prepare quotes for both a new A/C + furnace combo and an electric heat pump that would both heat and cool.
  
  South Coast's representative, Joseph, was easily the most informative and responsive to my followup questions over the next several days. He spent 45 minutes with me after the walk-through, explaining the pros and cons of going from a gas furnace and electrical A/C unit to a heat pump that would both heat and cool. After research and my conversation with Joseph, we decided to go with South Coast and a heat pump.
  
  The pump required an electrical upgrade to our very old house. The electrician Joseph recommended did excellent work, and Joseph's crew came out the following day and stayed until 6:30pm to finish the installation. After the installer said the condenser was noisier than it should have been, South Coast sent a technician the following morning, who recommended the unit be replaced, and it was, within four hours.
  
  South Coast also offered an attractive, no-interest financing package and competitive pricing.
  
  I was impressed by South Coast's professionalism and responsiveness. We're relieved to have an HVAC company we can trust.

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• Anonymous

  22 October 2022

  Alex showed up earlier than scheduled which we appreciated! He did a full check and let me know what all he did and how he did it. He was very thorough and helpful for steps for how to keep ac and heater up to high functioning standards. Will be using them for regular check ups

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