Friendly, honest and very reasonable prices. It's hard to find a good mechanic you can trust but this is one that I do.
I'll definitely be coming back for all my needs here and telling my friends to do the same.
I have been going to Shelby Auto care for some years. I'm that guy who doesn't trust anyone to work on my vehicles but can honestly say John is bar none a very honest straight shooter. He has worked on my personal vehicles as well as family members with no problems at all. Just this past weekend we heard a noise coming from the front of our Tahoe and right away I was thinking axle shaft repair. We didn't drive the vehicle Monday knowing we were going to take it in to Shelby Auto care. When we arrived John took it back and in 10 minutes he pulled it around completed and topped off all of our fluids at no charge. Our cap on the new rims we had just purchased came loose so John tightened them back up for us. This team John has is awesome and I would recommend him to anyone anytime.
Took my 1995 BMW 740 for an engine power reduction problem. John and his crew quoted the repair and serviced the problem fast and at a reasonable price. I will return and have them work on my cars again. I highly recommend this repair facility.
My family and I have been customers at Shelby Auto Care for years. John is one of the most honest mechanic we have ever met. John and his staff are very friendly, knowledgeable and offer professional quality service.
Worst experience ever. I would not recommend going here. We are still having problems with the vehicle that took him 7 months to repair.
Had them work on my SLK 230 for a couple performance mods. Professional and fairly priced.
RUN FROM THIS CROOK! John acts all nice and caring when he's a rotton deep down crook. He completely scammed me on repairing my transmission!
I called to have my car towed there and looked at because it wasn't working, he was very nice and inviting on the phone and seemed like he really cared, I'm an older women that doesn't know much about cars and I think he got that hint because now that I look back he was asking technical questions to see how much HE CAN STEAL FROM ME!!
Ended up being my transmission needed repair, he said we should be able to fix it and I will give you a call within 3-4 days to tell you exact costs because I don't know which parts it will need yet, I was happy and perfectly fine with that because he said it would be anywhere between $700-$900.
5 business days go by and I still haven't heard from John or his wife that runs the front office, so I give them a call and he says he been super busy and didn't look at it yet but I was next in line.
3 days later, no call back so I call again and finally get him on the phone and he said he just finished looking at it and was about to call me, he sounded very annoyed that I called to check!!
So he goes and tells me it can't be repaired and will need replacing, he said he can probably find a used one for $1500-$2000, now I'm very depressed and stressed, I'm a widow who lives alone and needs to get to work and have been asking friends and family for rides.
Call me back 4 days later and says he couldn't find a used one, the only option is a brand new transmission from the dealer, but he can get a discount on it because he buys from them all the time. He said it would be $3000 installed!! My jaw dropped!!
I told him I would get back, I called 3 other places and they were all $3000-$4000 so I figured the car was already there and it's been 2.5 weeks now!, that I should go ahead and do it, took another 2 weeks to get it out and THEN weeks later I'm getting a oil change through my late husbands friends drive through on Van Dyke and we talked about the trans etc and I had to buy a new one, he said new one?! This is the original under here!!!!!!!!
Sorry this dragged on so long, I had to vent!!!
I'm currently looking for a lawyer and am going to sue this SCAM ARTIST!
STAW AWAY!! John I will see you in court you piece of trash!!
Great place to get work done! Took my car in for a fluid leak. They found out it was a pretty serious leak from the transmission. Obviously the car was there for longer than originally planned however the work was done PROPERLY and everyone was extremely nice and kept me informed during the process. They ended up having my car for about 4 and a half days after finding numerous problems. I would rather have it take a little bit longer and have it done right, which these guys will! Definitely recommend!
Excellent comprehensive customer service. This is an auto repair facility you can actually TRUST. Unless one of my cars is under warranty this is where my family vehicles go.
Had a lot of issues before coming in, bad idle, stalling issues and engine light. Brought my car in to Jon and had the mass air flow sensor fixed, spark plugs, egr, boost bypass valve, programing errors and much more. I got my car back today and it starts up perfect and runs smooth, I definetely recommened this shop for anyone with mechanical issues, Jon has a wide knowledge of cars and will work with you to fix any issues that occur!
Took them close to 6 days to fix my brake line, never called me when the car was done, car smells like cigarette smoke (I'm not a smoker), and just an all around not too great experience. I would not recommend going to this place if you want work done quickly.