Safe Journey Dog Boarding

Location :

3525 SE Milwaukie Ave, Portland, OR 97202, USA
Added by Jopie, at 27 December 2019

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• Stacia Aguilar

  04 March 2023

  This place is the most available and affordable, I've been bringing my puppy here for two years and he has grown into a fine young dog. I love dropping him off and picking up a tired and happy dog.

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• Logan Lynn

  29 September 2022

  DO NOT LEAVE YOUR DOGS HERE!
  
  I was out of town this week and left my 12 pound Chiweenie with these folks and she came home completely injured. See photos attached. Very clear some other animal attacked her and no one bothered to let me know during my trip or when I picked her up. Her ear had bled so much a solid black rock-like scab had formed over the course of the week and her fur was completely matted around it. Either these folks neglected her and didn’t notice she was bleeding or they did notice and just didn’t bother to let us know OR get her medical care.
  
  The person working there when we picked her up was also extremely rude.
  
  There are plenty of great dog boarding spots in and around Portland. THIS IS NOT ONE OF THEM.

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• Sara Cavalletto

  17 September 2022

  This place holds one of the worst experiences I have ever had.
  This happened 1 year ago. I took my sweet old pup there for a few day care trials in anticipation of a potential 10 day stay.
  He seemed to liked it so I went ahead and book his long stay.
  
  Conin was at Safe Journey a total of 5 days and he died.
  They emailed me while I was abroad to tell me my dog had not eaten in 3 days and that he was in poor health. 3 days!
  I immediately had a family friend go pick him up and 24 hours later he was dead.
  Not only this has been dramatic and absolutely devastating, but I also had to deal with the complete and utter lack of responsibility Safe Journey decided to take regarding this after I arrived back in the US. I received long emails from them with just excuses.
  I strongly believed that my dog was left in isolation, not fed and not cared for at all.
  He was so dehydrated when my friend picked him up, that even after 24 in intensive care they could not revive him.
  
  This place is extremely dodgy, they thrive themself as specialized in "difficult dogs", and so i trusted these people with my 15 year old mutt.
  He was a healthy old pup, and within 5 days he became ill and died.
  
  They took no responsibility, they did not offer to reimburse me for the days he did not spend in there, there was zero care, only a bunch of excuses. The recent number of horrible review have encouraged me to speak up.
  At the time, I reported them to the better business bureau. I strongly encourage you to do the same if you had a poor experience there.
  Below is a photo of Conin on August 24th (the day I dropped him off) and the photo of him 6 days after.
  Bless him.

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• Jasmin Martinez

  13 August 2021

  I have nothing negative to say about them. Only thing is that i wish they were closer to Troutdale. I absolutely love bringing my dog here. He always comes home very very tired. You can tell that the staff here is very knowledgeable about what they're doing as well. I drop him off before work or a trip and i leave with a peace of mind. i appreciate how they try to accommodate my schedule as well. I also love how they don't kennel their dogs. My dog has terrible separation anxiety and a kennel would not be a good time for him. I really appreciate this business, and the staff that can make it all happen. I will be recommending them to anyone who needs a great doggy day care.

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• Sarah Adkins

  03 January 2020

  We've been taking our dog here since 2016 and we couldn't be happier with the level of service we receive. Our dog, Xena, loves staying here because she never gets kenneled and can run around with a pack of dogs all day long. They are also extremely accommodating when we need to drop her off early, or if we need to leave her overnight on the fly. Great service! 100% recommend!

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