Name: Royal Roofing
Address: 1620 E Superior St, Pasco, WA 99301, USA, US
Telephone: +1 509-547-8475

Royal Roofing is a roofing contractor, located at 1620 E Superior St, Pasco, WA 99301, USA. They can be contacted via phone at +1 509-547-8475, visit their website royalroofing.pro for more detailed information.

Location :

1620 E Superior St, Pasco, WA 99301, USA

Contacts :

Added by Jopie, at 28 February 2021

Monday 8:00 AM – 5:00 PM
Tuesday 8:00 AM – 5:00 PM
Wednesday 8:00 AM – 5:00 PM
Thursday 8:00 AM – 5:00 PM
Friday 8:00 AM – 5:00 PM
Saturday Closed
Sunday Closed

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Maria Aceto

11 November 2022

My experience with Royal Roofing was dreadful. They delivered the wrong materials, proceeded to break and crack my driveway concrete, and dragged their feet about repairing. The ridge cap on my roof was not uniform even after they came back and claimed they fixed it. The workers were drinking beer on the job and then denied it when I addressed it. It was left up to me to find a cement contractor which I did so after waiting 4.5 months for Royal Roofing. There is a lack of communication at that company and then they had the nerve to send me the bill for the balance of the roof after I paid $8000 to have my concrete repaired. Do not deal with this outfit, they are unprofessional and lack people skills. Yea
Jill Stone

21 July 2022

Early in the COVID quarantine, we hired Royal Roofing to reroof our home. I called several companies for the reroofing and no one except Royal Roofing came through. Most did not even return my calls. Employees and materials were hard to find due to COVID but Royal had everything needed. Ben took charge, contacted me, immediately made the trip to see the house and got an estimate right back to me. The job was scheduled quickly, work done efficiently, and excellent follow up afterwards. We are very satisfied with every bit of their work. Special thanks to Ben!
Kent Madsen

08 July 2022

Mike Chavez at Royal Roofing was terrible to work with on our commercial project in Moses Lake. Communication was horrible. Rarely returned emails. Voicemail was full all the time. Text messaging would take days to get responses. Crews didn't show up when promised. Left equipment on site for many months. Not going to contract with Royal Roofing again.
Christina Jones

21 May 2022

Pros:
*Great product
*Speedy installation (once they got here)
*Fair price
*Offered financing
Cons:
*The customer service only lasted until we signed the contract. After that, they were unresponsive.
*Getting on the schedule was difficult. We were promised that work would start April 11. Then it got pushed back two weeks. Then it got pushed back again. We almost lost homeowners insurance because of the delay.
*They removed and disposed of our gutters without consent or communication. We got notification via text the day after.
*Office employees consistently no-show on appointments. We still haven't had our final inspection even though we scheduled it twice.

The product is good, but I can't recommend them in good conscience. I expect a contractor to keep their commitments. I know my project was smaller, but I don't like being treated like my business is unimportant.
Ben B

07 March 2021

I found out quickly that Royal Roofing is very different from other roofing companies. They answered my call right away and sent someone out provide me an estimate the same day. Yisel answered my call and helped me understand the process, explaining all the steps, and how the process works. After getting visited from other roofing companies in the area, I determined that Royal Roofing provided the best estimate options. Royal Roofing's estimate had multiple roofing packages and included a payment plan in case I wanted to finance the roof. I highly recommend Royal Roofing if you are like me, wanting lots of flexible options, and avoiding a high pressure sales person.