So I have worked for Stephen Harris for a year at this dealership, and I must say I have never in my 5 years of working at a car dealership seen so many fraudulent activities in my life. Everything they do there is considered "shady".
It was so bad at times when I had a customer, I would refer them to go elsewhere. Even though it wasn't putting money in my pocket, I knew the great people of Oneonta weren't getting it handed to them. There are some decent people there like some of the salespeople including Jim Westcott, Alberto Graham, Tony Ross and Brandon Shelley. Two good managers, Rob Howard and Scott Hinrichs. But for the other management, as in Scott Pickwick and Amy Williams will try to steal your money. All you have to do is look up Scott Pickwick and you'll know it's the truth.
Steve Harris - I want to say a huge thanks!! When the owner of the car dealership will come by where you are working to check your tires, order them for same day service, and make sure you are safe on the road with your kiddos, THAT'S TRUE CUSTOMER SERVICE AT IT'S BEST!! Thanks again😀 Kimberly More
They gave me a fabulous deal on my trade in. They put me in a brand new car.which I've never had beforefor only $20 more a month. Best experience I've ever had buying a car. Can't thank them enough!
Very helpful, very accommodating and all around good people that were working hard to make sure I got the best deal I could get.
The new sales trainees.in Royal Hyundai. .Erica & Abby were very helpful! Nice atmosphere,no pressure!
Was told I couldn't test certain cars unless I would give my social and commit to buy. Terrible salesman. Lost 69, 000 dollar sale. Went to binghamton where I was treated better.😇
I am a 2nd generation owner of a family business. For over 30 years we have always relied on Ford products. When it was time to upgrade a vehicle I visited Royal Auto. As soon as I walked in it felt like I was a long time customer. They took the time to listen to what vehicle would fit my needs rather than sell me on what they wanted. The went out of there way to find the truck I desired . It truly was a hassle free process. Jimmy, Scott and Steve made me feel like family. I have purchased several vehicles over time and never had a buying experience this good. I would highly recommend Royal Auto and the Ram Truck product to anyone.
Purchased my 4th Vehicle there. All around great experience!
Excellent customer service, they treat their customers like family. Thank you for always giving us a great deal!
Good service and friendly staff. Great selection of vehicles used or new. I purchased a trail hawk from them a year ago and am very happy with it.
I had a great experience at Royal. Tony Ross was awesome. He and the whole sales team. They worked with me and I got the car I wanted at the price I needed. Thanks again Tony!