Need some mechanic that understand toyota autoes
Every time I have made a appointment it has gotten " lost or moved"
Great people to do business with
Pretty typical dealership. If you buy there, go armed with research. Repairs, double ditto.
They are fair, honest. That's hard to say about car dealers. Service dept very friendly.
Good for service as long as it's still under warranty
I have recently purchased two vehicles from Empire Toyota, one used and the other new. I had the same experience with both -- Outstanding. Both the General Manager and the salesperson (Xenia for the most recent) behaved in a thoroughly professional manner and I got great deals on the vehicles I bought. Try it. You'll like it.
I recently decided to change from a 2014 Dodge Ram 1500 for an SUV. I went to the local dealers in the area took test drives and received quotes from them. I advised the sales person at Empire of my requirements in a vehicle she (Xenia) showed me several vehicles that matched what I wanted. I received a quote, and left to discuss the quotes I received from the dealers with my wife. No pressure, no one tried to stop me from leaving. Because of the service, the professionalism and Toyota reputation I chose Empire Toyota which actually was not the cheapest quote, but did fill mine and my wife's requirements for options and quality. We purchased a 2016 Highlander and couldn't be more pleased with the service and attention I received from Gregg the sales manager my sales person Xenia, and all the other people I had contact with at the dealership. Very enjoyable an easy purchase. Highly recommend this dealer.
They have an excellent staff that does the right thing and provides great customer service. thank you
I bought a 2011 Tundra, certified used car, from this dealer. The price was OK, the truck is great, and the service department is responsive as well. The salesperson, however, was having some personal drama and was immensely inattentive. I don't need a lot of attention, but maybe a little when I'm spending over $25K. I basically sold the truck to myself--salesperson was not even familiar with vehicle operation.