About
Location :
Added by Jopie, at 23 October 2016
Opening Hours
- Monday 8:30 AM – 7:00 PM
- Tuesday 8:30 AM – 7:00 PM
- Wednesday 8:30 AM – 7:00 PM
- Thursday 8:30 AM – 7:00 PM
- Friday 8:30 AM – 7:00 PM
- Saturday 9:00 AM – 6:00 PM
- Sunday 12:00 – 5:00 PM
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11 Reviews
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13 November 2017
My experience this time around was much better. Although dealing with Roundtree Moore over the telephone has not changed it still sucks. Everyone in service and parts and the mechanics are fantastic everyone else I'm not sure. Still can't find anyone in sales that seems trustworthy or I still am not sure about management. It seems they just want to deal with people who do not want to question what they say or maybe they really don't get properly motivated.
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17 September 2017
Disgusted with their lies. Deserving of ZERO stars but can't leave a review without giving them at least one star.
Kevin told me the car I wanted and drove 3 hours to purchase had sold and talked me into a more expensive sale just for me to discover the car I really wanted was on another one of their lots. When I discovered this I called Kevin he acted stupid to this discovery.
They promised repairing an issue I discovered prior to purchase (a scratch) only to have a second 6 hour round trip for another lie. No repair of the scratch.
Was going to purchase two cars but instead will never return and will tell my experience to anyone willing to hear the truth about become a victim to their lies and deceit.
Go somewhere else, anywhere is better than Rountree.
Worse experience I've ever had while purchasing a vehicle.
Save yourself the stress of the Rountree experience!response / report this review -
26 August 2017
My husband and I have been looking at the Kia Niro due to the fantastic gas mileage and it is super cute. We live closer to Gainesville but felt that Roundtree Moore had better deals. We came in Sunday and Kez Ford was our salesman. He is very down to earth and a super nice guy! He and the Manager there helped make it the smoothest and easiest car buying experience I have ever had in my life. I am serious about that. We have pretty bad credit and we were kind of embarrassed about it but they In no way made us feel less than. They gave us more for our trade in than we though we would and gave us a great deal on the Niro. I absolutely love the car and it is more amazing than I thought it would be, it is so much fun to drive!!!! The car is so well made and when we are ready for another car, we will be coming back guaranteed! Thank you so much for helping make it such a great experience!!
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10 August 2017
Everyone took their time,explaining everything. Very happy when I walked. out.
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17 June 2017
I have had my car in twice. I called in February about a Kia recall. I brought the paperwork in in March while I had my 7,500 mile service, still no parts for the recall. According to the owner's manual, the Kia 2017 Sorrento is scheduled every 7,500 miles. The service rep argued with me until I pulled out the manual. He said maintenance still needed to be done every 5,000 miles. Finally had the recall performed this week and a detail. Had to return because armor all was sprayed all over my car. The service rep apologized and said the fan was on while the shine bright for the tires was being sprayed. I did get money off from my next service. I appreciate that, but I am not impressed with the dealership.
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15 May 2017
After browsing at multiple dealerships, I decided to look online at new inventory online. I found 3 cars within my price range with the features I wanted at Rountree Moore Kia. I went to the dealership to test drive the Kia Sorento. Ray Townsend was the most patient salesperson I have ever had the privilege to meet. He answered all my questions and explained all my options thoroughly. The dealership itself was clean and well organized. It was a great experience. They have definitely earned my business! Thanks, Ray!
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20 March 2017
We got turned down by VyStar, but within minutes Anthony, Mark and Sam had us driving home in our new (to us) 2014 Honda CRV and we absolutely love it! Not only did they get us a better deal, they also got us GAP and a 4 year Maintenance Program too!
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12 February 2017
While having a service appointment the KIA shuttle was available to take me to my hair appointment and picked me up after. Service personnel are friendly and service waiting area has coffee and snacks while you wait. Very clean and bathrooms are handicapped accessable.
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30 January 2017
Just bought a 2017 Kia Soul Plus from this location yesterday. (After having my previous new car for 12 years). Experience was awesome. I worked with Chad initially over emails (he's the sales manager) & then Adam (to finalize the deal). Both were so easy to work with and they didn't seem to have any tricks up their sleeve or want to haggle me to death like some horror stories you hear about. It was a very low stress interaction in all aspects. Special kuddos to Adam. I felt like he really wanted me to leave there a happy customer. Mission accomplished! ;-)
I live in Jacksonville & have 2 Kia dealerships within a 20 minute drive but chose Rountree Moore Kia which is over an hour away. They immediately matched a lower price I was being offered plus continued to work with me on an even better price that I was extremely happy with. The whole process consisted of just a handful of emails on day 1 then a call the next morning for a bit more negotiating (no haggling on their end – thanks Adam!) and to confirm I was coming that day to get the car. I was there about 3 hours doing all the paperwork/financing/test drive, etc. and then got in my beautiful new car & drove back to Jax with a big 'ol grin on my face.
These days the internet makes it pretty easy to figure out a fair price on a vehicle and I walked away from this deal feeling like I got an exceptional price. So if you're within their area I'd highly recommend you give these guys a try.even if you have to make a short “road-trip” like I did to get there. It was a positive experience from start to finish. Thanks so much for the great customer service!response / report this review -
03 December 2016
I live in Gainesville and this dealership had the best price for a 2016 Kia Soul+ around. I went to Ocala and even looked locally and the closest they got in price was equal to this dealerships, but it was just the standard Kia Soul, if I wanted a + it would be 1-2 thousand dollars more. I dealt with Eddie over the phone and by text for about two weeks and every time that I spoke to him I wanted to drive to Lake City and pick up the Kia Soul that I had my eye on. Eddie was perfect, very nice, and wasn't really pushy at all-he wanted me to buy a car, but he was a very kind person who wanted me in a car that is safe and exactly what I wanted. He offered that if they didn't have a color that I liked they would have it ordered in one day, every other dealership said that the colors they have are the only options. When I asked about possibly putting leather into the seats he knew immediately that they could do that and the price(which was lower than any other price that I was quoted.) All in all I loved this dealership and if I ever need a new Kia I know where I will be going, and who I will ask for.
Thank you Eddie!response / report this review -
30 October 2016
I love my new suv! Lori H. Made the entire process a breeze and even stayed after hours so we could finish the purchase and I could take it home that night (I live over an hour away) Thank you Lori for all your help and turning a bad experience to a great experience! Pete- thank you for all you did as well! Wouldn't have been possible without you!
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