Name: Rooms To Go & Rooms To Go Kids Furniture Store - Panama City
Address: 15400 Panama City Beach Pkwy, Panama City, FL 32413, USA, US
Telephone: +1 850-763-1726

Rooms To Go & Rooms To Go Kids Furniture Store - Panama City is a furniture store, located at 15400 Panama City Beach Pkwy, Panama City, FL 32413, USA. They can be contacted via phone at +1 850-763-1726, visit their website www.roomstogo.com for more detailed information.

Location :

15400 Panama City Beach Pkwy, Panama City, FL 32413, USA

Contacts :

Added by Jopie, at 09 October 2016

Monday 10:00 AM – 9:00 PM
Tuesday 10:00 AM – 9:00 PM
Wednesday 10:00 AM – 9:00 PM
Thursday 10:00 AM – 9:00 PM
Friday 10:00 AM – 9:00 PM
Saturday 10:00 AM – 9:00 PM
Sunday 11:00 AM – 6:00 PM

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Anonymous

13 December 2017

Everything comes broken. Paid $850 for a beautiful media center but could not get it without scratches or dents. They delivered 4 times and each time was worse than the last. Customer service is completely useless and so is the store employees. I'd rather pay more at another store and get something new that doesn't come broken.
Anonymous

25 November 2017

This store is huge and has a large selection of furniture. The sales people are helpful and not pushy. I can't comment about the quality or actually purchasing furniture from here as of yet, I have just window shopped on multiple occasions. They do have probably the largest selection of furniture to view around town.
Anonymous

30 October 2017

Just walked out after working with Bryant, the flags went up as soon as their advertised product showed a picture of a dining room table, 4 chairs and a bench.
When he went to ring it up he asked me if we wanted the chairs, of course, he said well it comes with 2 chairs and the bench. I won’t lie, I didn’t read the small print, he explained that it came with 2 chairs and a bench, unlike the picture displayed, but it was written. My wife and I joked and said; “ok, they got us. We were going with it and went over to the kiosk for the financing. He then mentioned that there was a $175ish (I don’t recall the exact amount), I asked if I could pick it up and he said; yea in Mississippi somewhere. So I asked why that wasn’t stated on their add, he said it was here’s what it says; “Rooms To Go requires no Down Payment except amount equal to sales tax and delivery.”
As I was leaving I told him that it doesn’t say it has to be delivered; he said it doesn’t, you can pick it up In Mississippi
I told him that was fine, I’ll make sure to spread the word to my friends, that’s when Bryant and another salesman felt it was appropriate to laugh and say; “ok”.
Make sure you do your research before you go, that $799 price that was advertised actually came to over $2100 to mimic what was pictured and to have it delivered to my home
Anonymous

04 October 2017

I ordered a leather living room set with coffee table and two end tables. My delivery was scheduled with a 4 hour window in the middle of the day. I had to have someone stay at my home to wait for my delivery. Once they arrived they realized my reclining soda was broken and they would send a technician to fix it. I absolutely refused to accept a faulty product but the driver would not take the broken sofa with him. I had to call customer service. Once I did, they told me the sofa was on back order and they couldn't deliver another one for another 3+ weeks. The customer service rep said he would try and get the sofa delivered to me earlier but I never heard back from anyone. I did call the Salesperson who sold the item to me and she said her hands were tied, she was just a salesperson. I was so disappointed.
Anonymous

23 August 2017

Our sales lady was Betty. Very nice and made us feel welcome. Not rushed or anything, she was very patient with us. We made our purchase and delivery was a week later. The only thing that was annoying is people from here and other locations call you 2 and 3 times a day as well as text to confirm your delivery date. I feel once midweek and then once the day before would be sufficient.
Anonymous

28 July 2017

Bought a 3000.00 leather sectional,paid cash. the hinge pins fell out of one of the consoles ,I was told it was ware and tear and not covered under the warranty that's crazy that I would abuse a 3000.00 piece not even a year old, however they would repair as a curtisey.that comment just cost them a bedroom set I intended to purchase from them in the future. I'm not a lier and this thing wasn't even opened a dozen times.this store can go to h___.
Anonymous

12 July 2017

Absolutely TERRIBLE company. Financed our furniture through the store directly and after over a year of on time payments we called to see our options because we realized very little of our payment was going towards the furniture itself. We were told that they could take back our furniture and consider it paid in full. Then they told us not to make any more payments. Month after month we kept getting hits to our credit and called EVERY SINGLE TIME and was told NOT to make a payment that it would be fixed once the furniture was picked up. Then they completely changed their story 4 months later and told us we should have been responsible for the payments and if they picked up the furniture it would be considered a repo. They lied to us all the way around and then when we asked for the general managers contact info, we were given the run around and was never contacted by her though told we would be every time. This is a very twisted company and the furniture is very cheaply made and way overpriced and I would not recommend ever doing business with them!!! If I could give them zero stars I would!
Anonymous

19 April 2017

Great array of quality furniture to choose from throughout the store. Sales representatives are knowledgeable and informative about the products they sellthey are polite, not pushy or aggressive. We will be back!
Anonymous

24 March 2017

after purchaseworst customer service ever! Customer service rep told my husband that he was the only problem here not the sagging couch that he was called out to see. I called customer service twice and emailed them once to speak with a manager, they all listened to my story and said they would have a manager call; 45 days and still no one has called me back. Cathy
Anonymous

20 March 2017

We had a great experience with Rooms to Go in Panama City Beach. Our sales lady was so helpful and really knew her product. She was able to help us make some good furniture choices! Our delivery was next to perfect. We were told to expect delivery between 7AM and 11AM. The furniture arrived around 9:30AM. The two delivery men were very nice and did a great job moving the furniture into our home and placing it where we wanted. The furniture was wrapped so carefully and all pieces arrived in perfect condition. We are so pleased with the whole process. Thank you Rooms to Go for a great shopping/delivery experience!
Anonymous

24 January 2017

Horrible customer service. 1st of all they do not give you a time frame of when the delivery will be so you have to plan your whole day to wait at the house. The 1st delivery time was not until the very end of the day for which they called to say they would be there soon but didn't show up for another 2 hours. When they arrived they realized the Sofa was broken and had to order another one. The salesman Ed did call to ask how the delivery went for which I told him it had to be reordered, Ed said he would get it taken care for me, BUT NEVER CALLED BACK. I had to call several times but he never would call me back so I ended up having to speak to a manager just to get another delivery date. Once the new sofa was delivered my teenager called me to say they could not fit it into the room and when we arrived home it was sitting in our living room. Me and my significant other was able to get in the bedroom in about 30 minutes they were just too LAZY and took advantage at the fact that my teenager was there. This WAS WHY WE PAID A DELIVERY FEE ( that includes putting it together) Otherwise, we would have picked it up ourselves. Customer service is just not what it use to be and it's a shame that as a consumer we have lowered our standards to adjust to unacceptable service. VERY DISAPPOINTED in Rooms To Go.
Anonymous

16 October 2016

Bought a huge twin over full bunk bed with dresser and desk set up and delivery was scheduled for 3 weeks away. We decided it was too much a week later and wanted to do a refund. Keep in mind it was still at the warehouse. The manager, Henry would only allow us to do an exchange. I was upset. So we did an exchange. The next week we went in to speak with Tania and she help with with the refund of the exchange. Tania was very understanding and is true example of a great manager that knows custumer service. Henry was terrible! Demote him back to sales or get rid of him all together.