Roger Myers DMD

Location :

604 W Oglethorpe Hwy, Hinesville, GA 31313, USA
Added by Jopie, at 03 August 2017

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• Anna Harris

  05 May 2018

  I hesitate to write this because I do not like negativity. However, I wish I'd checked all of Dr. Myers reviews prior to agreeing for our dentist to refer my son for his wisdom teeth extraction.
  
  Our initial consultation went well. It was 3 weeks ago. Dr Myers and staff were pleasant and prompt. We left expecting to receive a call the next week after Dr. Myers consulted with our orthodontist and dentist.
  
  We are now 3 weeks out and I have yet to have even ONE productive phone call with any of the office staff. I've called at least twice a week. They did not send requests to our dentist or orthodontist even though they assured me that they had. They blamed their delay on the dentist and orthodontist. I've been told to "call back Friday" multiple times. We still have no appointment for surgery.
  
  I honestly tried to give this office the benefit of the doubt and not be hasty to change oral surgeons. However, the vast absence of accountability makes me much too concerned to allow them to operate on my son.
  
  I DO NOT recommend this office to anyone. At this point, I have requested a copy of my son's x-rays and have made an appt elsewhere. I now have to pay for the new consultation out of pocket because I wasted our "allowed" visit at Dr. Myers' office.

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• Jakil Thomas

  30 March 2018

  I don't know what these other people are talking about maybe wait time but hey that's anywhere you go. My wife had a excellent experience and Dr Myers is fast and professional also very polite and funny. She had a short wait time but the experience was so worth it and we definitely recommend Dr Myers to anyone needing surgical procedures done. Thanks

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• Christie Oxendine

  10 October 2017

  This place deserves 0 stars. Apparently there was an issue with appointment scheduling. I called because I hadn't received an appointment confirmation courtesy call. Turns out they forgot to schedule me. So I was told to come in at 4 instead of 3:30. When I arrived there was a lobby full of people. After waiting 45 minutes I asked others how long they had been there. Some had been there since 2:45. I witnessed a handful of people speak to the receptionist concerning the wait, and many of them left. At 5:15 I too went to the desk, considering those who had been there longer than I still had yet to be seen, and asked for my consent forms because I would not be receiving service from them after all.
  
  Jessica, (dyed-red hair) was immediately combative. She said it ( my consent forms) was their property and she was not going to return it to me. After going back and forth that it was my right to retain the billing and personal information I provided considering I would not be receiving service from them, Finally she said fine I'll just make a copy. I told her I did not want her to do that and she did it anyway after ripping one sheet off and handing it to me. I read to her, where it stated in their policy that I have a right to rescind consent at anytime and that she was in direct violation of their policy. She then told me I provided all of the information over the phone which is totally bogus, not only that but it would be a HIPPA violation to do so. At that point she walked away. I waited for maybe 3-5 minutes before another lady brought me my paperwork as well as those copied. I headed for the parking lot but then noticed Jessica had removed another sheet. The most important. The insurance billing form. So I returned and said I needed that information because I should not be billed for a service that wasn't rendered. Full of attitude she responded and said look I gave you all of your paperwork and then again stated I provided the information over the phone, in a condescending tone while pointing to her temple as if to say I'm stupid. At that point I told her she was totally unprofessional and she was not about to insult my intelligence while also lying and claiming I provided personal information over the phone. She stormed off and yelled to someone who was not visible to me, "She's back again!" A moment later, a lady with brown hair and glasses informed me that the Dentist had deleted my charts from the file, whilst also showing me a note she'd prepared for him to do so.
  
  She apologized for the delay, I thanked her and left. I wish I could comment on the service from the actual dentist but I cannot. This was a referral service from Coastal Dental at Fort Stewart. Unfortunately, Jessica along with the scheduling issues, will prevent me from ever returning to this business. I can only hope other people who left that day, plan to review this office as well. I also hope that the doctors there, will conduct a professional conduct/ethics workshop with his front of house employees. Jessica was beyond unprofessional. It was embarrassing for her to raise her voice and cause a scene, especially when it was evident she was not complying with the law or the policy of the office who employed her.

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• Mark Gatto

  05 October 2017

  Came to office the first time for an appointment for my daughter. Supposedly they where back logged due to emergency surgery earlier that day. They did not even bother to call and cancel or see of the appointment time could be changed. WE SAT IN A BUSY WAITING ROOM FOR 2 HOURS before the receptionist mentioned that they where back logged. Scheduled another appointment and called ahead the same day as appointment. I asked the receptionist of there was any delays and she stated there was no delays. Waited 20 minutes in the waiting room before being called back this visit. By far the worst staff and bad service. Save yourself the hassle and find another doctor.

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• Morgan Reddish

  10 August 2017

  11 o'clock appointment still waiting at 1:40. This happened at the consultation as well, I waited nearly 6 hours. When I asked when they thought I would be seen they completely ignored me. I wouldn't have even given them a 1 star but needed to leave a review. I highly recommend another oral surgeon.

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