I cannot begin to say enough good about this place. I just came home from being at this facility for almost two hours with my rather larger cat Shadow. This facility was more than happy to be COMPLETELY up front and honest about the services that were needed and all of the options that were available. This place did not try to nickel and dime me and I was able to make a sound decision for my cat. If I ever need anything again I will never hesitate to call or go immediately. The entire staff from Veterinarian to the techs and the front desk lady were all super sweet and professional.
I had to bring our cat Gracie in over the weekend . She was in Kidney Failure. It was very hard since we had her for 12 years and Gracie went over the Rainbow Bridge. Dr. Hernandez was wonderful as well all the staff there. . Kind, Compassionate, and Caring.
june 29 2017
Called at 6am on my Mainecoon he had a lot of blood from his bottom area,i was freaking out,the staff was great telling me over phone what issue mostly likely what it was,it calm me down,brought my cat in a hour laterthey fixed him up,sent me off with his antibiotics and was in and outi was very satisfied..This was my first visit there and will use them again if needed,thank you
Michael Stover
DO NOT BRING YOUR ANIMAL HERE! THEY WILL ROB YOU! MISTREAT YOUR ANIMAL AND CALL THE POLICE ON YOU WHEN U TELL THEM THEY WILL BE RECEVING A BAD REVIEW!
This is the most horrible veternarian hospital i have ever visited .. They where very rude deceiptful and unprofessional. I paid them their outragous estimate of $650 to give my animal sugar water and medication that was not needed for what was wrong with him. I paid cash for the estimated treatment, and was promised a return of cash if the treatment didn't exceed that amount. It didn't , so when I went to go pick my animal up at the time they told me too, they said to me "we don't have any money in the register, you can come back in two day and pick up a check for the amout of $108." I refused their offer because they have lied to me about that. So I told them to just credit the money to my account. Later on the day, tending to my poorly treated animal I decided to go to the store to get him soft food and check my account to see if it was proceeded or not.. Absloutly nothing, called my bank, no such transaction existed .. So I decided to call them, I asked them to cancel the deposit and I will come down and pick up the cash" Later on in the day they must of made atleast $108 in cash. Once again but with two different excuses this time repeating the first. 1. "We have no cash " 2. "We cannot return cash if cash wasnt deposited on the same callender day." 3. " We only have $100 in the register.. So I told them after the woman I spoke to got extremely rude on me I will be writing a bad review on every search platform . In the process of writing this review , I get a phone call from the whindham police deparment . No bullsh!t they called the police on me for what reason .? They refused to give me what was promised to me prior to the unnessary outrageous expensive visit to their horrible establishment. My animal personality has changed 100% he is not the same animal he was before the vist. DO NOT BRING YOUR ANIMAL HERE
I've been to Rockingham Emergency Vet twice now and have had a great experience each time. One of my cats had a stroke, and the other dislocated her elbow and they have both been taken care of wonderfully. They walk you through each step of the way -especially price wise- and don't pressure you to make decisions. I would most definitely recommend for fast, quality care of your pets.
Really great care by a really caring staff. We've called them for emergencies in the past maybe 4 times, this is the first time they ever said we should bring him right in. In the past, they had us follow up with our vet and saved us a lot. This time unfortunately, my dog was really sick. They told us upfront what test costs, nothing is cheap, but we understood what we were getting into. They were able to stabilize him so his surgery could be performed next day versus in an emergency situation. They even called to check in the next day to see how he was. I felt Dr. Hernandez truly cared about my dog Shadow. It was a really scary situation and she and her staff did everything they could to help. Expecting a full recovery for Shadow after surgery! Good luck
The most courteous people I think I've met when concerning a pet. They were very kind, and understanding through the process of putting my pet to rest comfortably. Recommend to anyone
Just brought my pup tonight to this hospital and I have been very please so far! They were very informational discussing the injuries that my pup had and also were super supportive surrounding my anxieties as well. Nice environment and positive people there. My pup is an emotional support animal for me, and means the world to me. My pup has saved my life and my recovery, and I know a little angel is with her right now. I must express much gratitude to the staff who is taking good care of her right now. Means so much to me!! And people who hit animals and take off are a bunch of assholes, karma will get you. No compassion what so ever, so upsetting. Please folks watch over your animals and if anything traumatic happens definitely utilize this hospital. ♡♡♡
I would recommend this place for anyone they were the most compassionate people the doctor was wonderful place was great
We called ahead to let them know we were headed there with a small laceration on our 9lb maltese' leg at approximately 10pm 0n a Tuesday night, fortunately it was a quiet night and they took her immediately from us after a few proprietary questions to room they had set up waiting for her. The doctor was sweet and honest about pricing up front, and there are signs everywhere saying payment is due at time of service so that was not a surprise. Our dog came back a little stressed but that's to be expected and calmed down immediately when we got into the car. Overall great care in an emergency situation. Thank you