Regus - New Jersey, Freehold - Freehold

Location :

4400 Route 9 South, Suite 1000, Freehold, NJ 07728, USA
Added by Jopie, at 01 April 2016

Add email
Add business description
Add Social Media
Add Products and Services

• Shodel Waites

  08 April 2016

  Good day,
  
  Let me start off by saying I love Regus. I receive numerous referral bonuses, from Regus because every time I launch a new branch with my marketing team, I use a Regus space to get the branches off the ground in many different cities: San Fransico, San Diego, Portland and Vancouver.
  
  I recently moved to this location, in Freehold, and by far this location, is the worse representation of Regus and what you actually have to offer. Its the worse location I have ever seen all across America. The receptionist, burst in your office everyday with out knocking, they are disrespectful and rude. I had to file a compliant to ask why I was being treated that way 3 weeks after starting here in the office.
  
  The initial manger Daniel, who is now the community manager at your Neptune Location absolutely lied to me about my contract amenities. I signed for a space while in Portland I thought It was a little small, so I inquired about other larger options. She showed me a suite 101-102, and I told her it was out of my budget, so she offered to throw in free printing and internet for me to sign and said she would adjust the contract for me to upgrade to this suite.
  
  During my initial signing of my agreement, she verbally stated TWICE that I would be getting free printing and internet on my plan, and I believe I recorded her saying this. Today I discovered she omitted this information out of the contract (4/8/16).
  
  I inquired about my bill twice, January and Feb and I was told by Jamie the Area Manager that this was a mistake, that I shouldn't have been charged for printing. Today, I attempted to speak to Jamie, with Daniel on the phone, and after our RECORDED conversation of them lying and swindling me, I am afraid that I have to get my legal team involved.
  
  I have several recorded conversations about my free printing agreement and for them to tell me jus now!!!!! 4 months after the fact of promising to fix my bill, is just wrong, I have to do something about it.

  response / report this review