Name: Ray Skillman Shadeland Kia & Mitsubishi
Address: 1300 Shadeland Ave, Indianapolis, IN 46219, USA, US
Telephone: +1 317-352-9500

Ray Skillman Shadeland Kia & Mitsubishi is a car dealer, located at 1300 Shadeland Ave, Indianapolis, IN 46219, USA. They can be contacted via phone at +1 317-352-9500, visit their website www.rayskillmanshadeland.com for more detailed information.

Location :

1300 Shadeland Ave, Indianapolis, IN 46219, USA

Contacts :

Added by Jopie, at 21 April 2017

Monday 9:00 AM – 9:00 PM
Tuesday 9:00 AM – 9:00 PM
Wednesday 9:00 AM – 9:00 PM
Thursday 9:00 AM – 9:00 PM
Friday 9:00 AM – 9:00 PM
Saturday 9:00 AM – 7:00 PM
Sunday Closed

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Toni Hatcher

15 December 2017

All staff was very nice and friendly and they kept their word to put in a nice car that fit perfectly into my budgetI truly appropriate it will use them again in the future
Justin Poff

03 December 2017

I had body work completed on my Kia at Shadeland Kia. I picked up my car and my alarm did not work. When I got home my wife noticed that the front bumper was not aligned properly. I thought I would just live with it as it is an older car (2011) and was fully functional. Then 2 days later while driving my skid plate fell off my car. I decided to take it back to the dealer. After a couple of days they decided that I had wrecked my car since I had the work done. My car had not been damaged since I had the work done. I was told I would receive a call from Barry the GM. I tried to call multiple times but always had to leave a message. I then showed up and was told he wasn’t available he is not in his office. I asked for him to be paged. Then I saw him actually get up from his desk in his office and come out. Unbeknownst to me I was right beside his office and could see him through the window. He then took me outside to the body shop. He informed the manager that “BS” was here. From there he cussed me out, berated me and spit in my face. I have audio recording of all of the conversation if anyone above him would like to hear it. I left then realized I did not get my broken skid plate back. I went back and picked it up. While I was there the body shop manager offered to give me the new skid plate they had ordered for my car. Tell me this if I am such a lying and evil person that warranted treatment such as this and Skillman had no liability in the issue why was I offered a free part for my car. I have spent over $70,000 with Ray Skillman. I will never spend another penny and urge anyone who is considering a vehicle purchase to look elsewhere.
Ke'tre Dickens

14 November 2017

This is a good dealership. Product may not be the best sometime but Ed the service manager is great. He is doing the best to work with what he has.
Alan Schoff

06 November 2017

Fred came out and greeted me when I was looking at cars in the lot and everything went great from there. We'd been shopping for a few months, but within a couple hours we drove away in a brand new Soul and had an easy time buying it. Still thrilled with the whole experience a week later.
Brandace Schubert

23 September 2017

I will never buy a car from anyone other than Nick at Ray Skillman! He is the best! He is incredibly nice and friendly and will work very hard, even through all your difficult requests, to get you exactly what you want. I went in on a Fri evening looking for an Optima with very specific features, and after several hrs on Fri evening and then several more hrs on Sat morning, I drove away in that Optima that had every single feature, including paint color, that I wanted. He even drove to the west side to pick it up so I could test drive it. If you feel overwhelmed with the car buying process please go see Nick, you will not be disappointed! He is the best!!!
Rachel Mckusky

01 September 2017

For someone who doesn't enjoy being sold to, I had a great experience with my car purchase. Brett was nice and honest about my car. I would recommend this location.
Bob Schlageter

29 August 2017

Great place to do business. They understand your needs and very willing to work with you to keep you satisfied. Staff is very friendly, knowledgeable, and helpful.
Jeff Stanley

18 August 2017

Excellent service staff! By far, the staff at Ray Skillman Shadeland Mitsubishi and Kia service center is more than willing to go above and beyond my expectations. They're friendly, knowledgeable, and have my complete trust. I couldn't ask for more!
Debra Holloway

12 July 2017

I arrived early and was taken right in, was explained in detail and given estimate on extra repairs beforehand, service tech was extremely helpful and pleasant, looked me in the eye when talking. This experience made me feel like a person instead of a customer. You don't get that anymore and I certainly appreciate it. Will definitely use this location EXCLUSIVELY for service and repairs as long as we own the car, a big THANK YOU!
Chris S

23 May 2017

This used to be a great service department. Recently, every time I've called, I've been on hold long enough that I have to tell the receptionist who've I've been holding for at least once. Today, after making an appointment for 8am two weeks ago (earliest they had open), I had to call 5 different times and it took 27 minutes to get someone to tell me they haven't even looked at my car. It's an issues I've had fixed there before, it's a 5 minute diagnosis and then waiting for a part. I picked the car up unfixed because I didn't want to have to wait for the part and then another two weeks so they could get me in and not fix my car on the day of the appointment.
Brenda Shelton

17 May 2017

The staff are extremely rude. They feel entitled and have poor customer service. I was on the phone with a man and he literally talked to me like I was a child and he said was the manager! I told him he was being rude to me and he laughed. The perfect place to go if you want to be treated like garbage.
Lonnie Terry

06 May 2017

I took my 2017 Kia Sportage in after a crash with a hit & run driver . The repair was so good it made me almost forget about wrecking my new ride.
While in the collision shop a warranty item came in & they coordinated with the service department to make the necessary replacement & repairs.
Thanks Ray Skillman Kia for getting my ride back good as new in a very timely manner & good as new.
Matt Hartzell

29 April 2017

For all the nonsense that Kia Finance and Kia Butler has put us through these past 8 months. We are so grateful for all the relentless hard work from "The Finance Guy" Cory Reber and the GM Casey. They took a situation where they had no monetary gain and no real reason to help us and made sure we were taking care of when buying out my wife's Soul when her lease was up. Who knew cutting a check would be such a emotional roller coaster over the last 8 months? While I will never finance with Kia Finance and will discourage anyone else from doing so, the customer service displayed from those two gentleman were beyond exceptional and we are externally grateful.
If you need a vehicle in the Indianapolis area, please give Cory a call and I promise he will take very good care of you. Not all heroes wear capes.some wear red sweaters
Odell Palmore

28 April 2017

Very nice, professional experience. Angelina Finnegan was such a wonderful person to have met during our visit. She was very helpful and almost assured us that we would qualify for a new car..the whole staff gets a Big thank you from us.