Good service. Rooms need tending, but it is rated perfectly. The customer service was one of the best i encountered in Orlando.
The room smells a little musty and it is clear that the interior is very old. For this area being such a tourist hub, it shoukd be more modern and better kept.
It is clean and the staff is friendly but not overly helpful.
I am staying for work so really just need a place to sleep. The bed is firm and the pillows are garbage. I'm glad I brought my own.
This is our second visit, and the front desk was still just as polite. Rooms are clean and house keepers were very nice, especially helping with children shenanigans. A little pricey, but I think worth the money. Breakfast is basic with only a waffle making station for a hot breakfast. Cereal, bread and yogurt options available.
All of the employees that I had spoken to were so friendly and helpful. The room was tidy and nice. It's also really close to Universal Studios and other attractions.
A night in this magnificient edifice reminded me so much of one of the best places I have ever been to. I hope to spend at least more nights to thoroughly enjoy the beauty.