Name: Prince Frederick Chrysler Jeep Dodge Ram
Address: 265 Solomons Island Rd S, Prince Frederick, MD 20678, USA, US
Telephone: +1 410-535-1200

Prince Frederick Chrysler Jeep Dodge Ram is a car dealer, located at 265 Solomons Island Rd S, Prince Frederick, MD 20678, USA. They can be contacted via phone at +1 410-535-1200, visit their website www.princefrederickdodge.com for more detailed information.

Location :

265 Solomons Island Rd S, Prince Frederick, MD 20678, USA

Contacts :

Added by Jopie, at 10 March 2016

Monday 9:00 AM – 8:00 PM
Tuesday 9:00 AM – 8:00 PM
Wednesday 9:00 AM – 8:00 PM
Thursday 9:00 AM – 8:00 PM
Friday 8:00 AM – 5:00 PM
Saturday 9:00 AM – 8:00 PM
Sunday Closed

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Patrick Mann

06 October 2017

Had my oil changed yesterday. Back today for a check engine light. Before leaving home checked oils only to find oil cap left off. The check engine code was low crank case pressure sensor.
It’s hard for me to say a negative word about this dealership, but there is a certain level of trust that comes with leaving your vehicle at any service station. They completely violated that trust. This could have become a bigger issue. I’m glad it didn’t.
Makes you think if they are this careless what else didn’t they do?
Other than that the staff in service department of friendly and courteous.
La'Nay Harrod

30 September 2017

I was very pleased with the service I received here. I would purchase another car here anytime. The service dept was also excellent .
Jeanate Milton

05 September 2017

This was my first experience with a dealership and can I tell you, this was the best experience ever!!! I met with Jim Butler and he treated me as if I was the most important person in the place. He encouraged me that I would be driving off the lot with a car that day! It was a rainy day but he took me on a test drive with 3 different cars. He was so positive that I was going to get a car that he took my confidence that I walked in with and boosted it to the next level!! He was easy to talk to, funny and very down to earth as he explained the process to me! Once we picked a car it was off to finance department and can I tell you that Allen Troska was amazing!! He kept tapping those keys and making faces at the computer(lol) until it came up with a payment that I was happy with. He helped me understand the insurance process when I made the calls. He explained each paper I was signing before I signed it!. He showed me respect and didn't get frustrated when I told him what I could and couldn't do! I drove off the lot in MY VERY OWN CAR!!
I will recommend this place to every and any one I meet!! You guys rock💖!
Melissa Murphy

01 September 2017

The sales team at this dealership was amazing. I had been bombarded with several dealerships trying to gain my business on a new Ram truck. Most would call or email wanting me to come into the dealership so they could help me "find" the truck I wanted when I told them they didn't have it in their lot inventory. Why waste a trip into a dealership when inventories can be reviewed online quite easily from the main Ram website. Kaitlyn, the Internet Sales Assistant was incredible at being willing to engage and discuss my needs and wants in a Ram so she could find one since they didn't have what I wanted on their lot. She never once asked me to come into the dealership. I saved a lot of time and was able to even secure financing all via email with her. I went in once. To finalized the transaction and pick up my new truck! I would definitely recommend the sales department of this dealership.
Tony V

31 August 2017

Call VM was awesome. Showed me exactly what I needed to know and I didn't spend all day there so I'm very happy with my experience
J.R. Robinson

29 July 2017

Way overpriced and anytime you try to get something fixed they get an attitude and claim it's not their problem.
Convey Wolf

13 June 2017

After buying my 2016 dodge dart I started having major engine issues with it. It would shut off on me while driving many times while on the highway. After the dealership in Prince Frederick had it for a little over a month they deemed the vehicle a lemon and had a roll back come get it from my work after it died on me while driving to work when they thought they had fixed the issue. There were arguments back and forth from both sides but we were able to come to an agreement and they went out of their way to make the issue right by buying back the Dart and making me an extremely good deal on the 2016 Ford Escape I purchased yesterday. They realized the issue and the danger of the dart and worked with me to correct the issue. The sales manager that helped me Jesse and the sales associate Jim Butler were very nice and concerned with the issue. If you ever go to Prince Frederick Dodge ask to deal with one of them. All in all I'm happy with the experience I had there.
Nathan Nickel

02 December 2016

3 strikes & their out. 1st time they said they would have it done by the following wk. I called to follow up & they told me the transmission guy was on vacation until the following wk. 2nd time they said they fixed the problem. It wasn't. 3rd time I made an appointment a month out, called to verify 2 weeks out, dropped off my truck the night before the appointment & an hr before they closed they hadn't even looked at it. Never again.
Garret Selves

21 November 2016

I flew from Flint, MI to DC to watch my favorite team play and heard that Tom Wilson would be here so I came out. I didn't purchase a vehicle or anything but The staff here were unbelievable! Treated me with so much respect and were so friendly! They helped fulfil my dream of meeting my hero. Had a great time! Thank you guys!!
Kevin Reeder

16 October 2016

This place is crazy, no computers the salesman pulls out his smart phone and thumbs his way through the inventory, he finds what he thinks your interested in and hands you his tiny phone for you to thumb your way through the car details
Phillip Boulais

06 June 2016

I have been around to many different dealerships across the country, being that I was in the military. Not only was the sales department terrible, the service department is the worst. Way over-priced and lacks professionalism and quality customer service.

When I bought the van (2013 Grand Caravan Crew) brand new, the alignment was completely jacked up. I had to bring it up there three times for them to straighten it out. Over time, I noticed really bad and uneven wear & tear on my tires. Come to find out after taking it to another shop, the alignment was really off, but I did not notice because the alignment was off equally on both sides, creating an uneven wear on my tires. Secondly, the far rear vent windows and the trunk would not open. There was an issue with the electrical system.

The service department failed to refill my fluids, or even check them during each oil change. Come to find out, I had a slow drip coming from my radiator hose. The clamp on my radiator hose was cracked, causing my coolant to leak slowly. If they do their "thorough" inspection, they would have noticed that my coolant was FAR below the fill line. I will NEVER go back to that place. I will drive an extra hour to Annapolis before I take my van to this dealer, which is 10 minutes up the road. I strongly recommend everyone look elsewhere before purchasing a vehicle or having their vehicle services here.
APRIL MALDONADO

17 March 2016

My 2015 Chrysler200 s went in the shop and they changed the thermostat and then the radiator car only had 10,000 miles. They let the antifreeze drain all under the undercarriage. It has been in the shop7 times since trying to get rid of the smell. But you get into it your nose starts burning, you get nauseous and a bad headache. Have almost passed out behind the wheel. But they don't care about it. And have ruined my car that I loved. Will never feel safe to put my kids or anyone else in it. Was suppose to pick it up today but I left it at the dealership. Will never drive my car ever again. Was a loyal customer for16 years and 20 vehicles. But NEVER EVER AGAIN!!!! They don't care about your family's safety.