These guys are really great to work with. We live in Jacksonville, Florida which is about 2+ hours away. We saw a Toyota 4Runner online and spoke with Josh. Super-friendly guy and he managed to not oversell and got me in touch with Randy. Randy did a great job of selling the car without being too pushy. We drove over to test drive the car and it was as clean as Randy and Josh had indicated. The price was already priced near the market so not much haggling. Bought the car the next day with no surprises on the price. I highly recommend driving to Valdosta to work with these guys if you are any where in the area.
WE PURCHASED OUR TRUCK FROM DERAY A FEW MONTHS BACK AND IT WAS THE EASIEST AND BEST EXPERIENCE I'VE EVER HAD WHILE BUYING A VEHICLE!!!!! I WOULD RECOMMEND HIM TO EVERY PERSON I KNOW!!!
I love that all the people that I have encountered there are always friendly and willing to answer any questions or concerns that you may have. They were fast and efficient with my service. A special thanks to the service department!!
Wonderful sales experience! Randy and Josh were great. Will only buy at Prince!
Larry Cooper is awesome to work with. He is attentive and makes sure you are happy before walking out the door. The entire staff from the sales team to the service department is great.
I set up an appointment to go see a truck and drove an hour and half to see it. I walked in and was told "Sorry, I have bad news for you. We sold that yesterday." Well that would have been nice to know before I committed to three hours on the road today. They filled up my tank and sent me on my way. Made no effort to find me a different truck. I would strongly recommend you look elsewhere.
Andy and his team went out of the way to make sure we saw what we were interested in and liked it. Once we decided on the vehicle, but with options not available on any of the vehicles they had on the lot, he found it at another dealership. Within a day of telling him we “Thought” we were ready make the purchase, he had that vehicle on his lot. Due to what I would call special circumstances, we could not get everything taken care of with the purchase in a day or two, like most vehicle purchases. Andy worked with us to make sure we saw the vehicle we liked, had our trade appraised and the financing taken care of, all over the course of nearly two weeks. I think most dealers would have felt like they were being taken advantage of and walked away. Andy and his guys did the opposite, they tried harder to make sure they could help in any way necessary to address our circumstances. Great Guy, Great Team & Great Dealership.
Worst sales experience I have ever had. Larry - seated at front desk, designated as my salesman made no effort to stand and greet me, or even offer to shake hands. Didn't have what I asked for - made no suggestions or efforts to try to please me. Never again for me.
My experience with the Prince Chevrolet service department was very poor, after they had my NEW truck ALL DAY, I was told they couldn't figure out what the problem was. so the 2nd time I had it in for the same unresolved issue I was told they needed a special tool and it would be coming in the following week and I would receive a call as soon as it arrived. this was 3 weeks ago. Still NO CALL so I brought the truck to my hometown dealer when I was on leave. they fixed my truck in less than 2 hours, and didn't need the so called "special tool" so, needless to say the Prince service department is very LACK LUSTER.
Great place! Friendly, fast, and quality service. Plus free coffee! (:
This is the fourth vehicle I purchased from Prince Automotive in the past 14 years. I enjoy purchasing from them because I appreciate their sincerity and their willingness to work with you on getting the deal you want. Also the harassment free environment is great, sales people will let you look around and let you know they are there for you if you have any questions. Prince Automotive makes purchasing your new vehicle a pleasant experience.
I was really impressed with Prince Chevrolet after some bad experiences with another Chevrolet dealership. First, I've been looking for a car so a friend referred me to Blake Adams at a smaller lot and Blake was of the utmost professional. Although his lot didn't have what I was looking and he took me to a bigger lot to see what I was looking for would interest me (I'm looking for a German sports car) for me, he ended up setting me up with an appointment to have my current Chevy serviced. I'm from San Diego, CA where wait times are almost all day and you basically leave your car at the dealership and their customer service is a joke to call it that. After I was finished telling Blake how bad my experiences were with other Chevrolet dealerships he guaranteed me that I wouldn't wait longer than an hour for an oil change and a break check. And he was right. I walked into service center and met a guy named Ricky (I believe) and I sat down on the chair and was just really getting into the inaugural speeches and stuff when he came out and said my car was ready and that they didn't find anything wrong with my breaks and that it maybe just because of the wetter climate compared to San Diego. They had already washed and dried my car by the time I was done paying and I was out the door and I my car in less than an hour. Thank you Blake, I don't do many reviews of businesses but it's service like yours that will bring customers back every time! Keep it up