Place is vast and it looks new but I don’t think I’ve been treated worst by anyone, anywhere . Toad at guard shack made a big deal about why I pulled up to the “pickup lane” while loaded ( marks on ground were obscured by rig in front and then barely visible after he pulled out) then proceeded to berate me because of it. Insisted that I move over and back up to the lane directly next to me before he would process me in .Mind you, NONE ELSE WAS IN LINE . All three lanes , completely empty and only a handful of trucks actively being loaded and unloaded in their gargantuan yard. I refused to do this nonsense and called for his superior, but a person who identified herself as Marianne, head of security, was just as big of an A hole as him . Finally a half hour later he processed me in the same lane I arrived in, making sure to waste a bunch of my time in the process .The warehouse folks unloaded the 10 pallets fairly quickly but goes to show you that a few jerks can ruin a place .. I’ve instructed my people to make sure we never set foot here again !!!
Check in and loaded fast but when it comes to check out at the guard dam long wait
Load ready early scale to scale out.
As of now its still a mess. I'm sure when its done it will be very nice facility
easy lot for backing. Nicely set up. Over night parking. Nice security guards.
Quick drop and hook facility
The Plainfield Indiana branch absolutely is the worst I had a 1pm appointment and here it is 5 pm and still haven't seen a dock yet and according to the guard it still may be a couple of hours
This place needs a serious management makeove ive been dealing with these looser for well over two years and they are horrible its show up on time and wait its show up 30 minutes late wait no one has answers staff is of the lowest caliber there a prime example of what poor management and pay created this is by far a joke and its showing by there sudden drops of deliveries companies have been dropping them like a bad habit
This place sucks. I showed up 29 minutes early and was told to park and wait. Finally got checked in and was told to standby. Now many hours later I'm still waiting for a door assignment. Im running out of hours and when I informed them they said "can't stay here guess you gotta leave". Obviously the moron's who run this place have no clue how trucking works or they just don't care. I lost my next load waiting here, cost me $457 in income. Thanks a lot you assholes!!!
I will never come back here again and I hope everyone else refuses to come here. Maybe then they will fix the problems.
They make you scale before you can leave usually not a bad thing but there scale is a joke make sure you go to the pilot down the street to scale it was a simple drop and hook until I got to the guard shack the gate was closed and saw a note on the door saying "doing night audit please be patient" SMH so far waiting for a hour for the guard to get back so I can leave and get my bills not coming here again this place will waste your time and burn up your clock