About
Location :
Added by Jopie, at 29 June 2022
Opening Hours
- Monday 8:00 AM – 5:00 PM
- Tuesday 8:00 AM – 5:00 PM
- Wednesday 8:00 AM – 5:00 PM
- Thursday 8:00 AM – 5:00 PM
- Friday 8:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Gallery
Add missing information
5 Reviews
-
14 September 2023
My wife and I waited at the New Salem Rd Murfreesboro location for over 2 hours before she was even called back for her X-ray…meanwhile everyone else that walked in behind us were called. We had to actually go back up to the receptionist to see what the issue was and we were told that they had “misplaced” our paperwork! Save yourself time and trouble by going somewhere else, because this business is definitely not concerned about its customers.
response / report this review -
15 August 2023
*ATTENTION* PATIENTS BEWARE! I asked for billing correction beginning 11/15/2022 due to their "former" employees lack of due diligence with still no response. I have called 7 times, emailed 7 times, stopped at the office twice, filed a complaint with the BBB and Tennessees Attorney General still with no response! Documentation was provided showing their error yet they will not refund my $600! We have been patients for years with the same insurance coverage and when we refused to pay on the spot because it has always been covered at 100% the employee had us sign the self pay form (unknowingly to us as she did not turn the screen). We paid when billed as good people do trusting they are doing their jobs correctly. Our Doctor sent a referral showing our insurance coverage as well as looking in their system to see the history, yet they say it is on us to read our bill. My question is why is this acceptable? We had our insurance card present, our Doctor's referral, history of the same procedure being fully covered year after year, why then will they not refund?! Can we trust their medical teams actions if we cannot even trust their front end employees, especially since they will not take accountability?! What is a person to do, get an attorney and sue?! I am way more professional than to complain like this! Absolutely unacceptable!
response / report this review -
06 June 2023
Just wanted to say Great AssociatesI had some C.T. scans done Michelle was patient and very helpful. Also a Mamo done and Tara was Amazing as well. Thank you Ladies very much!!! Thank you Ladies 💯👍
response / report this review -
18 January 2023
MRI was scheduled for 8:00 AM. I received a text the night before to be there at 7:30 AM. Was there at 7:30 and office was closed. At 7:45 someone finally showed up. When I was checked in I asked why I was told to be there at 7:30 and the receptionist said it was to fill out paperwork. I asked why nobody was there at 7:30 and she explained why she was late. The tech who administered the MRI was also late. The MRI machine was old and extremely loud. Instead of a headset to block out the noise, I was given two small earplugs, which didn't do much. When the MRI was done I could not hear properly and told the tech she sounded like a chipmunk. She said it would pass. Well it took 4 hours to pass. Would have given a 1 star, but my doctor did receive an image. Will not use this location again.
response / report this review -
06 July 2022
I talked so a lady over the phone and explained that I work till 4pm and that I would get over there as fast as I can. I got there waited in line then the lady on the right says I'll be right with you and never helped me. The girl on the left says you were supposed to be here at 4:15pm. (4:20pm at the time) I explained that I spoke to a lady & I had explained I will have to come from across town. She said well, the tech is gone for the day. I told her to cancel it. I would get it done some where else. They could have saved the gas, Time & aggravation and just told me no when I called. Disappointed.
response / report this review
