Nice place, clearly set up for events. Needs updating of the beds in the rooms. Mattresses are very firm and old. Rooms are spacious and service is great, just could use a bit of updating.
5 stars for the staff, they are so friendly and helpful. The breakfast was also nicely cooked, exceeded my expectations for sure!
will be back if I'm ever in the area
I visited the Poughkeepsie Grand Hotel for a conference. The conference rooms were elegant and clean. The hotel staff was very helpful and courteous.
Attended a conference at the hotel. The facilities were very clean and well appointed. The staff offered great service as well.
Overall decent hotel. Definitely needs a update rooms appear 15-20 years old with only therr locks and thermostat updated. Downstairs bar was nice and food was good. Service was ok.
Really loved the hotel. It has an old feel to it that makes it feel homey, rather than clinical like a lot of new hotels. Definitely would stay again. The staff was wonderful.
I've been to a wedding and a professional event here. I've never had a negative experiences, and I find that the staff here are wonderful. The venue is beautiful, and I love attending events here.
Clean Pretty Shiny bathroomsExceptional overnight front desk service and security guard. TJ was Very Welcoming and Hospitable. Very Dog friendly accommodations, A+. Highly Recommend!!! The Maitre D also whipped me up a quick Breakfast plate when it was passed the hour. Customer Service goes Above and Beyond..
Hotel room was pretty standard. Clean, and temperature controlled. Bed was firm, but comfy. Pillows were too soft for my liking, and flattened down to nothing. The bar was very nice looking, and the drinks were good. The food was better than average (I was there fora wedding)
From the outside there is not much to write about but the staff were excellent. The rooms were dateded. The dining area and food were great.
My ex girlfriend and I went there for a conference. It was set up and run fairly professionally, though our waiter seemed to take a long break during the serving of lunch. The hotel itself seems to need a good cleaning and to be brightened up a bit.
Beds are rocks. Pillows are solid and too tall. Very expensive for minimal accommodations. Staff for events is very disorganized. Emergency exit stairwells are locked when trying to exit bottom floor. Overall experience is not nearly worth the expense. Clean but would not stay again.
Nice place to stay. They do a great wedding here. You should really check this out for your wedding. The staff was wonderful.
My wife and I were at a wedding over the weekend. Beautiful outdoor terrace on the fourth floor. The downstairs bar was very accommodating but a bit crowded (understandable, there were two parties waiting for their rooms). The cocktail hour was great with very good food (could have had some more seating though). The bartenders were very personable. Unfortunately there was a mix up with one of the dinner entrées where a different party for our fish and we got theirs. I'm only going by what I was told but I heard the fish wasn't that great. Our server was also not the most gracious (again, I know is a stressful job but looking mad at us doesn't help). The dancing was great and overall the wedding was a roaring success minus the food mistake.