Pier 1 Imports Inc

Location :

100 Pier 1 Pl, Fort Worth, TX 76102, USA
Added by Jopie, at 09 June 2015

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• Becky O'Day

  13 October 2017

  Long story cut very short.Pier 1 has zero concern for their customers from the store on up to corporate!!

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• Ricelia Thomas

  08 September 2017

  I love Pier 1

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• Jamie Renee

  17 January 2017

  Please bring back the First Rain edition of candles, reed diffusers, etc. So many of us miss it!!! No other scent comes close.

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• AM B

  12 January 2017

  Love their unique merchandise!

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• SK SL

  06 January 2017

  Horrible customer service! because I had disputed a charge last year with items which were returned, Pier 1 has now permanently blocked my family members and I from ever shopping online and did not have the courtesy to work with me to resolve the issue even after I am regular customer in store customer. I was just sent a dry email advising me of that I could no longer shop online but I was still a valued customer and they look forward to seeing me shop in their stores soon!

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• Kristen Morrison

  22 July 2016

  I ordered chairs, because online, it says they are an option/available. Very, very, very disappointing! The chairs, even though they are pictured online, ARE NOT available. I have my heart set on them. When I ordered them in April, they said they were back ordered & would be available in 2-4 weeks! NOT!! It is now the middle of JULY, and I still do not have my chairs! UGH!! I cannot tell you the frustration & disappointment this has caused. If they are NOT available, if they are on a slow boat from China, DO NOT HAVE THEM ON YOUR WEBSITE AS AN OPTION! The chairs I'm hoping I receive SOON, are the Marchella chairs in grey. So disappointing. Can anything be done about this, my local store has done NOTHING to assist me in this dilemma. Please contact me with a plan.

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• Daniel Safran

  16 June 2015

  The telephone waits are incredibly long and when, after 26 minutes, I reached a live human, the connection was so bad I could hardly hear her.
  
  I tried the corporate office number (in Ft. Worth) and got placed in the same unending queue.
  
  The number at my local store number is perpetually busy.
  
  Maybe Pier 1 Imports is trying to lose customers. I'll keep trying but my patience is wearing very thin!

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