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Added by Jopie, at 11 January 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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11 Reviews
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01 December 2017
Inarguably the worst hospital I have ever been too. Many years ago, I had to wait in the waiting room so long with stomach pain that my appendix burst. 3 hours in the waiting room! For the past several months, my father has had to go in for surgeries. Each time, after surgery :"your room isn't ready" -WTH??? My father is current there and has been there for 5 days now. He is completely dehydrated. We were asking why he hadn't had any IV fluids and kept getting told (for hours) "we are waiting for the hospitalist to approve it." I should be sending Phoebe a bill for all of the times the nurses asked me for help hooking up O2, moving my father on and off a gurney, moving him in his bed. The 4th floor nursing staff (save for 2 nurses) act as if they cannot be bothered to be there. We were unfortunate enough to be there over Thanksgiving weekend.no one wanted to be there. I could go on and on and on. Everyone knows phoebe is the worst. Just look at their metrics they have posted in their hallways. Andas petty as this isthe Starbucks inside phoebe.we were told "we don't make coffee, order something else."
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07 November 2017
My sister is 19 weeks pregnant, she has had a previous miscarriage in her last pregnancy. This afternoon she started developing the same symptoms as her previous misscarrege. We made a phone call to her nurse on call with her OBGYN who enformed is to get her to the hospital as fast as we could. The closest hospital was the phoebe north on palmyra, get her there and the lady behind the desk insist to she waits because “we don’t have a labor and delivery”. So I am furious at this point. In that point and time I made a rash decision to take her to the main phoebe. When we arrive I figured they would take her straight up to labor and delivery due to her situation I be fooled if we are still not waiting in the waiting room or the ER while my sister might be having another miscarriage. I despise this hospital with my all and cannot wait until they build the one in LEE CO. Screw this hospital it’s a joke.
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06 November 2017
I never thought I'd give this hospital such a great review, but our resent experience at phoebe putney was excellent!
My
Daughter (4) had tubes placed in both ears this past week and Doctor magalie Nelson-charles was the surgeon. We were kept informed about everything before, during and after the procedure. The entire staff was a pleasure and the bedside manor we were shown was top notch!response / report this review -
12 October 2017
Whoever is in charge of the billing department should be imprisoned for their strategies. The business part of this hospital is sickening. More people in suits than scrubs walking around. MANY good employees but they are all nurses and other "lower level" staff. The doctors usually walk around like they own all of Albany. Had a friend who was harassed daily to pay for a $40 bill for his "common law" wife who had a heart attack and died. An ambulance trip basically, and they would barely give him info because they were not legally married. But you are going to harass a man who just lost everything basically to collect a tiny bill that is meaningless to the salaries some of ya'll make?! It's sickening!! Currently going through an issue with a bill that it wouldn't let us pay (it said $0 due but we were told it was in the $30 range) and now it's in collections. Fix your garbage system and way of treating people you crooks. Pheobe is a tax free Monopoly but is getting rich screwing people over. Go somewhere else unless it's a life or death issueeven then go out of town if you have time. Ask around for malpractice issues, you'll hear plenty.
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29 September 2017
Honestly if I could put no stars I would. My boyfriend got into a bad accident and had to go here. He ended up with several broken bones and they only found a few in one of his hands yet his other hand (that he complained about the whole time) was also broken. He had blood clots from the accident that they never found which is why he had so much pain in one leg and he couldn't walk much. They shrugged all of it off thinking he just couldn't handle the pain and pretty much drugged him up the whole time. He can't remember the whole hospital stay at all. This hospital needs to get shut down ASAP! Never go there for ANY reason. We'll never go back no matter what.
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27 September 2017
Over worked employees causes Poor Patient Care and because somewhere the communication failsNasty rooms
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15 June 2017
The reviews I have read are so unfair to my experienceI was there yesterday in so much pain with my back. I'm from out of town and been to many hospitals, this by far was one of the better hospitals Ive been to. They treated me with respect. They listened to my needs and everything that was wrong. They did take people ahead of me but its an emergency room. When your sitting there you have no idea what's going on in the back. So I just wanted to write this to say thank u so very much for treating me like a human being and giving me accurate and complete care. I couldn't be more satisfied
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11 April 2017
The hospital staff is impolite. The doctor does not greet the patients. They are snobby. When you are a nurse or a doctor I expect adequate care and kindness. I went to this hospital with pain and I left with pain. Pheobe Hospital should fire some of the current staff and rehire new ones. If I could give no stars I would cause 1 star is to much. The lady Doctor I seen was rude
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10 April 2017
The wait is extremely long no matter when you go and get this they don't allow the urgent care centers to do any testing or MRI's so you have to come to them THEN when you get to them they say you're not DOA or Dying so go back to them and get a prescription!? WTF I asked the nurse how much since that made if urgent care said they can't run the proper test on me she said that's their rules unless I wanted to pay $250 up front regardless of me having insurance I can't wait till the next county gets that hospital up and running because Phobe won't bill my insurance another day
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07 February 2017
Took my wife to this hospital. Staff is great. Hospital wait time is the worst. Spent 5 hours in the waiting room. People who came after us somehow got seen before us. Finally after waiting 5 hours in the waiting room, they gave us a room where we proceeded to wait. You will spend half your day waiting in this hospital. By the time they saw my wife, she wasn't even in pain anymore and was just tired. Oh, and just because your mom works here, doesn't make it a great hospital.
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18 January 2017
My husband went to the eregency room at 2:30 pm with an open seeping wound, high blood pressure and he was wheezing. All they did was triage and made him sit back down in the waiting room. After about two hours of waiting I went up to the desk and. explained that he was in pain and that I cannot drive when it gets dark. That didn't help. So we waited for four more hours and we told them we had to leave and cannot wait any longer. This is the worst experience we have ever had in an emergency room. I will never come here again. I will take him to my local ER where I know he can get help.
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