Great place to buy utility trailers. Everyone is pleasant and knowledgeable. Prices are reasonable.
Best place around to buy a trailer and service is great very friendly people and sales reps
Well inform, pleasent, good pricing. Second trailer our family has purchased in the last couple of years.
Very helpful crew, set an appointment and picked up exactly what I wanted. Newer trailers, good kept condition, would definitely get another rental, beats uhaul to the trailers and the price.
Bought a few trailers here and had a few repaired. These guys are the absolute best!
If you have a trailer and you need help and someone who knows what you're dealing with go see Glenn he will take care of you
I recently spoke with Wayne about renting a trailer to use for an event that I was attending at Watkins Glen with my car. I went there first to look at what he had available. I have an Audi R8, it is very low to the ground and is not easy to get in an enclosed trailer. He showed me a brand new enclosed trailer with a door that opens over the wheel well so you can remove the well and fully open the driver's door. It was an aluminum trailer, very nicely made. We setup the rental, I showed up to pick up the trailer about two weeks later; I did not have the right size ball or enough straps. Wayne lent me straps, the hitch and ball, etc. to get me setup. He also was extremely fair with the charge for the rental, and was flexible on my pickup and return days. I had the trailer for a total of five days and probably paid half of what another company wanted for a piece of garbage open bed trailer. When I am ready to buy, I will go back there to purchase. Thank you Wayne.
Great people, awesome service and attention to detail. You want to buy and service your trailer here! Highly recommend.
The entire crew that works in this place is top-notch. I can't say enough good things about this place...courteous professional and most of all willing to work with you.
I bought a new trailer from here 5 years ago, a used trailer last year and I've had loads of crazy custom fabrication done here. There's not a thing that these guys can't do. I've seen them take a trailer that looked like it was ready for the junkyard and make it look like it just rolled off the assembly line.
In fact, I'd be hard-pressed to find another place like this in the country (a whopping 10 bays and expertise out the yin yang) much less the East Coast. And I've traveled cross-country several times and needed work, ended up driving 1500 miles to get it done here.
If you're looking for a trailer or need work on your existing trailer, this IS the place to go!
Best customer service and lovely staff.
Neal was very helpful and PATIENT with us while we [literally] walked through and inspected all the trailers we were interested in, fired away question after question about the different trailer models, axles, manufacturer's, safety concerns, fabrication, towing & towing requirements, undercoating, warranty, lighting...if you have a question we probably asked it. He gave us great gouge on loading a tandem axle trailer/applicable center of gravity loading for the best and safest towing experience (we're newbies). He didn't try to upsell anything and gave us honest assessments per OUR needs. Post purchase the shop guys continued offering advise and answered questions about hooking up the trailer, the electronic braking system and how to calibrate the settings. Heck, they even knew the limitations of our truck and gave us pointers on what to expect in truck handling. Peanuts to peanuts the quality of their in-stock trailers BEAT the "comparably" priced units from other manufacturers at the other guys - even with the gas and tolls paid to go get it. After talking to and looking at other dealers (in NJ, GA, CT, ME and PA), Performance Trailers really IS the best if you expect to purchase a QUALITY trailer from a KNOWLEDGABLE staff. Is the trailer perfect? No, there are minor things I don't like such as the plastic side door handle, the rubber grip on the side door slides off (I'm going to super glue it), and slightly askew weather stripping on the back door, but overall? The trailer is solid. Model is NH612TA w/Ztech undercoating (the thicker rhino liner like stuff, not the polymer they all come with). It rides smooth and going with the tandem axle was clutch. The brakes are well worth the extra cost but it's slightly harder to maneuver and park in reverse. Thanks for an all around great trailer buying experience!
I was a returning customer until my last purchase. The Enclosed trailer I received was from the "look" brand. Please do yourself a favor and look for a different brand. The trailer was described incorrectly, it was severely defective. I lost a tire on its maidan voyage. The trailer leaks. The door is bent. The cables aren't properly adjusted. Not what you would expect for your money and a complete lack of customer support, ignoring emails and calls. They claim they aren't getting emails but respond with my email in their thread. Pretty comical. Never again. Nice people but not business smart. I'm currently pursuing a lawsuit against them.
I'm currently in the process of buying a trailer at Performance trailers. Dealing with Glenn has been a pleasure. What has most impressed me so far is that he responded to my questions well after they're officially closed at 10pm last night. When I take delivery of the trailer I will update this review with more info.
Very helpful and knowledgeable staff, fair prices!
5 star service and selection!!! Love my new trailer, Neil is #1
Installed a tow hitch for me. Friendly, quick service. Very reasonable pricing. Highly recommended.
Trailer Outlet is an excellent place to go for all your trailer needs. They have a wonderful selection of trailers and they build some of the best landscaping trailers I have ever seen on the market. Their trailers are built to last and built with landscapers in mind. I most recently ordered and received one of their custom American Hauler landscape enclosed trailers and I could not be happier. Has everything that I wanted and is an excellent built trailer. The prices are a little high but you will not find a trailer like this anywhere else so you get what you pay for! Thank you Debbie and Team for an excellent experience. I will be back for more trailers!