Customer service is always top notch at Patagonia. This place is no exception. I had a three year old backpack with a broken strap and they replaced here with zero hassle. Excellent.
We love anything Patagonia. Awesome company with amazing leadership and environmental conservation.
Welcoming staff . Good and wide range of clothing
Great spot, nice clothes and a very forgiving return policy.
Very helpful people in the shop, a little less friendly at the cashier. Great product, have sales right now, and a lot of eco friendly and fair products.
The staff there were extremely helpful and pleasant, even though I was not an easy customer to help.
I had a giftcard to Patagonia and wanted to use it to buy a backpack, but the store did not have the two backpacks I liked the best from the online store. My top pick was not in stock when they went to order it to ship it to the store, so I ended up ordering my second choice to have it shipped to the store. A couple of days later, I was looking online and saw that the backpack I liked the best was available online, so I called the store and asked them about it. They were able to order that one for me and have it shipped to the store in a couple of days. I compared both backpacks at the store and wanted to keep my first choice, but to do so and apply the gift card to that one, I had to return both backpacks and then pay again for the one I wanted. It was a lot of work for the employees but they were always cheerful and pleasant.
Ultimately, they did a great job making sure I got exactly what I wanted, even if it was a difficult process for them. I really appreciated that service and would recommend this store for anyone who is interested in purchasing a Patagonia product.
This review is really for the service I received, but to speak briefly about the products themselves, they are expensive and very high quality.
The best stuff, expensive but it's well made, lasts forever and is warm and dry. A premium experience.
Great customer service. They also gave me tips on how to clean my Patagonia gear.
Pretty sure if you're a middle to high class kid you're required to love Patagonia. So I loved Patagonia
Great customer service! The guys here helped me out despite how confusing my situation was, and gave me something to make up for any trouble. Quality Lads here at Patagonia
We gave them a jacket to fix (for free), but when it didn't show up for 3 weeks instead of the one week promised, we learned that it had been stolen. When contacted, Patagonia apologized sincerely, refunded the full price of the jacket, and then gave us a 40% off entire purchase coupon. What great customer service.
Well stocked with the latest models. The staff is helpful and knowledgeable.