Palmieri's Restaurants Inc

Location :

951 Old Frankstown Road, Plum, PA 15239, USA
Added by Jopie, at 01 March 2016

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• Carol Elvin

  25 August 2017

  We loved this restaurant!! We were in the mood for a light dinner. That's what we received. My husband got fish on a dish and I got the chicken incrusted chicken salad.
  If you ever get the salad, please get the house make ranch dressing. It's delicious!
  

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• Vickey P.

  24 July 2017

  Great food and large portions. Wait staff attentive and Zander's bar upstairs.

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• Molly Sumner

  09 July 2017

  Buffalo chicken salad should involve hot sauce tossed chicken Not chicken covered in ketchup and some spice. Really gross. The other 3 in my party did not enjoy their food either. Very bland pasta. Not worth it. First and last time I will go there, sorry!

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• Mark Merlin

  11 June 2017

  The food is excellent here, especially the Chicken Parm.

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• Tommy Petillo

  24 May 2017

  Great food

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• Bob Marks

  05 February 2017

  Quiet, friendly, family run classy place for adults and children both. Nice non-smoking eating area and private dining room and bar with smoking bar/lounge in adjacent building. Group parties on lower level. Reasonably priced extensive menu. Good deserts. Italian specialties and American favorites.

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• Steve Powell

  01 April 2016

  Very friendly staff. Good selection of draft beers. Clean bar. Nice locals place. Easy access and ample parking.

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• Janica Estes

  08 March 2016

  First I have to say I have been to Palmieri's to get food to go before and I ate there 2 or 3 times. Each time before today I was satisfied. I see the paper table liners and the paper placemats, but I was able to overlook those minor details. They make a good drink and the wait staff has always been kind and professional. Until today I had no real issues with Palmieri's. Unfortunately today totally changed my mind about doing business there. I ordered a cheese steak and asked for it to be well done. I also ordered half a dozen garlic wings and a half a dozen Cajun wings. This is the same thing we order all the time. I was hungry and I said Palmieri's! I live in Penn Hills, but it is still a 20 minutes drive to get there. I say that to show that I will travel for good food. Well today my trip was in vain. My food was in styrofoam containers wrapped in plastic when I got there, which is fine if I didn't have French fries. Needless to say when I finally got to my destination the fries were rubbery. The cheesesteak was oily. Like oil seeping through the bun. The Cajun wings smelled Cajun and that is about it. The little seasoning they put on must have sweated off in the hot Styrofoam box wrapped in plastic wrap. The garlic wings were a little better on the seasoning but not really. Well seasoned chefs should know to allow for the seasoning to melt off if they're not going to vent the boxes. That means add more seasoning. Honestly I was just a little disappointed with my experience until I spoke to John. John is a manager. He stands behind his product but was willing to replace the cheese steaks that was greasy as I don't know what and the rubbery fries. But what about the almost $15 I spent on wings that were very poorly seasoned? He said "maybe you just don't care for our product that we put out." Which makes absolutely no sense. Either you have been to Palmieri's before and liked it or someone told you to go there. It's not a place you just stumble upon. It's not located where you would even be looking for a restaurant. John was very combative like I was coming for him personally. Everyone is allowed to have an off day. But don't just try to tell the customer it's them who just may not like the product. Chalk it up to your chef/chefs had a bad day with this order, replace the order or give the money back. Those are the things a good business person would do. It's about the repeat business and the word of mouth. I've never seen the place super packed. They shouldn't run customers away. I'm severely disappointed in this visit. I'm mad that it turned out this way. I will let the regulars I know, know exactly what happened today. I wish the exchange would have gone better. I really have a sour taste stemming from very poor managerial customer service.

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