I called for straight week and I've been on hold for 3 to 4 hours and I've been trying to fix my stuff and I cannot get a hold of anybody I have sent emails and called
Terrible service, lack of communication, unhelpful and unfriendly employees. The automated phone system is a nightmare. Impossible to reach a live person.
I have been calling and calling trying to get someone on the line. I have been to the office with we will call back. After 10 days nothing. Covid is a hindrance and the state has the power to cut me and the 2 other people I am trying to help. You maybe over workers but you are also messing with peoples lives when we cannot prove we didn't call or do what a letter demanded. And now I cannot go in and see a person because of Covid? This is wrong. I have personal questions that I must ask that need immediate answers. Help!
Been calling them almost all day longest call an hour plus no response no clue if anybody's there silent hold time they need to do something about it 😡😡😡
Called to report someone and I got the run around guess no one really cares about us true hard working class
Never really a bad experience here but some case workers help their clients a lot more then others.
Great staff. Especially Ms. Patricia and Ms. Gina. The wait times are usually not too bad.
Nice and clean, case worker's helped me get through App's with ease. Thanks for making me feel like home.